Product Manager

5 days ago

Sydney, Australia BT Financial Group Full time

Permanent Role
- Incredible opportunity to join BT Financial Group’s Strategy and Product Team

BT is the wealth management arm of Westpac Group; we aim to provide solutions for our customers in the creation and management of wealth. We do this by finding the most intelligent ways to manage, preserve, administer and advise on wealth, through our house of brands. BT provides a full spectrum of wealth products and services across investment, superannuation and retirement income products, investment administration, financial advice, private banking and insurance solutions.

BT Strategy and Product designs, manufactures and administers financial platforms & products that enable customers to achieve their financial goals through the accumulation, management and protection of personal wealth.

**How will I help?**

As a Product Manager (Asgard) within the Platform Business Unit, you will be responsible for the planning, execution and ongoing management of all required product management activity within the Asgard Product Management Team.

You will:

- Manage assigned responsibilities relating to the day to day product management of Asgard products
- Understand adviser and customer needs through quantitative and qualitative analysis
- Resolution of queries and escalations
- SME support for product development and strategy
- Look for opportunities and deliver productivity enhancements
- Driving and/or supporting delivery of initiatives to increase sales, retention and improve satisfaction on the Asgard platform
- Analysis of the market and competitor products relative to our own to identify new opportunities
- Adherence to policies, procedures and regulation ensuring compliance incidents and breaches are reported and solutions implemented
- Monitor customer experience, complaints and business simplification
- Risk management and effective use of key risk management processes in accordance with frameworks and policies together with laws and regulations: including but not limited to issues management, regulatory relationships, customer complaints.
- Provide support to other business areas on the product suite including product, disclosure, projects, marketing and communications.

**What’s in it for me?**

Inspiring locations. Flexible workspaces. And unexpected opportunities. Plus, the backing and great benefits from one of the most refreshing employers in Australia. For example, you’ll be able to have access to some of the best banking, wealth and insurance benefits in the market, be paid well, as well as an entire suite of online learning and career planning tools so you can grow.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Experience in an Assistant Product Manager or Product Manager role within financial services or wealth management industries.
- Knowledge of super, investments and platforms is highly desirable
- Ability to work in a constantly changing environment with competing priorities.
- Strong stakeholder management skills and exceptional written and verbal communication skills
- Significant attention to detail and analytical skills.
- Strong on process, methodology and control environments
- Highly attuned, proactive issue identification and analytical abilities, generating innovative solutions to issues
- Exceptional problem-solving skills and ability to identify and implement fit-for-purpose solutions

**What is it like to work there?**

For the past 200 years, we’ve been backing people, businesses, communities, and ideas. As Australia’s first bank, we’ve adapted and evolved, inspired by our customers and a genuine desire to create better futures.

Together, we’re creating better futures for all our people, customers, communities, and shareholders. This has been our enduring Purpose.
- **We inspire our people and together we are creating better futures **. It’s our passion for embracing diversity and creating opportunities that enables them to dream big and fulfil their potential.
- **We empower our customers **. It’s our strength, agility and heart that gives them the confidence to navigate change and forge new paths. Empowered, our customers are creating better futures.
- **We make change happen in the community **. It’s our shared vision of a safer, greener and more inclusive world that sees us back new ideas, innovations and individuals who are creating better futures.
- **We deliver for our shareholders by creating better futures together **. It’s our ability to generate value for this generation and the next, which makes our shareholders proud to invest in us.

**How do I apply?**

Start Here. Just click on the **APPLY **button.

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