Return to Work Coordinator

4 weeks ago

Brisbane, Australia National Storage Full time

**Newly Created Role Due to Company Growth - Add Immediate Value**

**Salary + Discretionary Bonus + Laptop + Phone + Perks**

**ASX200 Listed Company | 600+ People | 230+ Centre Locations Across Australia and New Zealand**

**_**Flexibility to work a 4 day (pro rata) week or a 5 day week depending on your lifestyle**_**

**About National Storage**

Established in 2000, National Storage is one of Australasia’s largest self-storage providers, tailoring self-storage solutions in 230+ storage centres across Australia and New Zealand. With a strong growth strategy in place, we are seeking to attract and retain more great people to join our team.

**What Does Success Look Like in this Role?**

We are looking for someone who understands what it takes to ensure our people thrive and are kept safe at work.

**The Difference You’ll Make**
- Manage and monitor the progress of external workers compensation claims, non-work-related matters, and ergonomic requests as well as the employee’s recovery.
- Regularly consult and liaise with the injured or ill employee, the employer, treating medical practitioners, rehabilitation providers and the relevant insurer, ensuring that the employee is progressing and able to return to full duties in a timely manner.
- Develop and maintain effective claim management strategies in conjunction with our workers compensation insurer and relevant internal stakeholders to manage and mitigate individual claims and complex claims.
- Proactively coordinate National Storage’s response to common law injury claims ensuring the best interests of the business, through effective collaboration with third parties and through the provision of advice and recommendations to the leadership team to inform commercially sound decision making.
- Implement and drive Wellness programs to increase positive health outcomes in line with Safety KPIs (reduction in RTW duration/incidents).
- Lead the psychosocial risk surveys and facilitate the company wide improvement plans.
- Manage, administer and report on LMS compliance training, in conjunction with key stakeholders, including the People and Culture team and the Safety team.
- Maintain the internal incident database for the business.
- Continuously monitor trends and opportunities for improvement and provide regular reports and advice to the P&C and WHS teams to foster a holistic understanding of the health, safety and wellbeing of National Storage staff and to inform effective intervention to support positive wellbeing outcomes.
- Analyse and establish trends in incidents and injuries that have resulted in workers compensation claims and time off for staff.

**About You**

To be successful in this role you will have:

- A minimum of 3-5 years’ demonstrated experience in managing workers compensation claims, WHS compliance support, workplace rehabilitation and return to work activities for a medium to large sized organisaiton.
- Strong admin skills - there is a high level of admin involved in this role.
- Exceptional ability to schedule, program manage and manage data.
- A keen eye for detail - you have a sense of urgency without compromising quality.
- Ability to work well without supervision with the ability to exercise initiative.
- Certificate IV in Workplace Health & Safety (desirable).
- Certification as a Rehabilitation and Return to Work Coordinator (desirable).

**Benefits - Why Work With Us?**
- Work as part of a high performing team with exposure to new and emerging technology.
- Work from home 1 day per week arrangement.
- Access a range of National Storage Perks such as:

- Generous parental leave policy
- Employee Assistance Program
- Health reimbursements ranging from gym memberships to health

insurance
- Unlimited retail discounts
- Referral incentives
- Opportunities to connect with our communities and charities
- Grow with an innovative ASX 200 listed business that values teamwork, care & excellence.

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