Application Services Specialist

4 weeks ago

Central Coast, Australia Central Coast Council Full time

**_"YOU COULD MAKE ALL THE DIFFERENCE"_**

**Primary Work Location: Wyong **NSW**
- **Specialist role with a focus on Council’s Property and Rating system**:

- **Work/Life Balance - 9 day fortnight with flexible/hybrid working arrangements available**:

- **Permanent Full Time 35 hours per week**
- Central Coast Council is committed to the goals of equal opportunity employment. We aim to provide a work environment for our employees that fosters equity, diversity and respect._
- Council is committed to providing safe environments that protect the physical, emotional, cultural and social wellbeing of children on the Central Coast._

Ideally located on the northern fringe of Sydney and just an hour's drive from Newcastle, the Central Coast offers one of the best places in Australia to live and work.

Today the Central Coast is one of the fastest growing regions in NSW, with the third largest Local Government Area (LGA) in NSW and the 6th Largest LGA in Australia.

This position is required to provide quality customer service and create value for the community.

**Key activities of this role include**:

- Collaborate with Business System Owners, System Super Users, Subject Matter Experts (SME’s), Managed Services Providers, Application Vendors, Solution Architects, Information & Technology team, Contractors and other users to manage and develop business capabilities and to ensure alignment between business requirements and system functionality
- Develop & maintain appropriate documentation relating to user guidelines, training, configuration, UAT & maintenance

**_About you:_**
- You enjoy developing and executing business systems implementation plans and strategies whilst maintaining business continuity
- You are keen to take ownership and strengthen vendor relationships that enhance service delivery and business outcomes
- You enjoy sharing your knowledge and expertise, while also learning from others
- Having a work/life balance is important to you

**_About us:_**
- We are a large organisation delivering a wide variety of services to our local community
- You will be joining a team of IT operations professionals who excel at what they do
- We offer a supportive work environment with opportunities for career development
- We offer an attractive range of benefits to our employees.

**Please refer to the **position description **for detailed information on the position and required skills and experience.**

This role provides a commencing salary range of between $82.9k to $99.5k per annum dependent on skills and experience + up to $10k per annum market loading payment + 11% superannuation.

A 9 day fortnight work-cycle currently applies to this role** **with flexible/hybrid working arrangements available.

**Enquiries**: Nicole Derham, Application Services Lead Product on ph: 0434 563 806
- If you are deaf, hearing or speech impaired, you can contact us through the National Relay Service TTY call 133 677 or Speak & Listen 1300 555 727._

**Closing Date: Applications close at midnight on Sunday 3 March 2024.**

**_______________________________________________**

To download our Privacy Statement click here.

**HOW TO APPLY**

Thank you for your interest in the position.
- ** We recommend that you use Google Chrome or Microsoft Edge for best System performance._

**Step 1**: Answer the on-line questions shown below. Please ensure that you provide as much detail as possible in response to the questions asked.

**Step 2**: Attach your resume

**Step 3**: Attach your qualifications and licences

I also acknowledge that I will be required to provide proof of eligibility (including photo identification) to work in Australia if selected for an interview.

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