Acknowledge Education

7 months ago

Melbourne, Australia UP Education Full time

**Join the Acknowledge Education Team: Igniting Potential, Fostering Growth**

Our mission is not just to stay ahead of the curve, but to set it. We're on a quest to create an environment that goes beyond traditional education, one that celebrates individuality, fosters critical thinking, and enriches lives with valuable skills.

**Who We Are**

True to our name, we acknowledge and celebrate the unique aspirations and achievements of every student. From our roots as an English language school in Victoria, we've evolved into a national academic powerhouse, with campuses in Melbourne, Sydney, Perth, and Brisbane educating over 5000 students every year.

Our commitment to relevance and excellence has expanded along with us. We constantly strive to deliver courses that matter, embrace innovative teaching practices, and ensure impactful outcomes for our students.

**About the role**

You will play a crucial role in providing technical expertise and support for AE’s information systems and data analysis needs. Reporting to the Head of Quality Audit and collaborating closely with the Senior Management, Academic department, administrative staff, and IT personnel, you will work to ensure that the overall quality assurance and data systems are maintained at AE.

Key Responsibilities include:

- Manage and oversee the administration of the student management system (SMS) for all AE students and staff
- Coordinate with external vendors to develop existing systems and processes.
- Production of external and internal management reporting against key metrics data i.e., student progression, retention, completion rate, attrition etc.
- Complete regulator reporting for all HE and VET in compliance to data reporting requirements and timelines.
- Monitor and report in compliance to policies for course progress, attendance monitoring, non-payment, non-commencement, non-payment, and non-returning students and correspond with Academic, Finance and Student Support teams to monitor progress for students.

About You
- Bachelor of Computer Science, or equivalent
- Demonstrated experience in data management, including expertise in student management systems such as RTO Meshed, and ensuring compliance with relevant regulations.
- Meticulous and accurate approach to data categorisation, storage, and disposal
- Strong communication skills, with ability to convey technical concepts to non-technical stakeholders
- Organisational skills in managing multiple projects and priorities in a fast-paced environment, with adaptability to evolving regulatory requirements & relevant technological advancements
- Relevant certification in data management or a related field (Desirable)
- Industry Knowledge - Familiarity with the regulatory landscape of the education sector and related data management requirements (Desirable)

**Why work with us**
- Work for a leading dynamic & innovative dual sector training provider
- Incredibly committed and supportive team of student-centric professionals
- Professional development is encouraged and supported with opportunities to undertake training organised by the college.
- Opportunities to grow within the organisation
- Lovely offices located in city centre with proximity to transport, shops & restaurants

**To Apply**:
**We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

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