Contract Officer
3 weeks ago
The department makes a significant investment in frontline services through outsourced service delivery. The department contracts for services from more than 1000 suppliers with an annual spend of approximately $1.5 billion to support individuals, families and communities. Investment is administered across the state through seven regions and supported by a central corporate office.
The Procurement and Contract Management team work closely with suppliers, government agencies and other industry stakeholders to monitor and ensure the delivery of quality services across child safety, community services, disability and community care, to support service investment activities and contract administration and management.
**The Contract Officer key responsibilities are**:
- Participate in relevant end to end procurement practices as they relate to regional operations to ensure quality responsive service within legislative and regulatory frameworks.
- Establish, negotiate and manage contracts with suppliers within a human services environment.
- Build and maintain productive and respectful working relationships with a diverse range of suppliers to ensure a quality responsive service is delivered to our vulnerable clients.
- Provide advice and information to suppliers and departmental staff regarding investment specifications, quality assurance systems and accountability requirements.
- Monitor service delivery by suppliers and/or licensed organisations to ensure compliance with contracts, program guidelines, legislation and other departmental requirements.
- Monitor individual care services covered by a licence and undertake inspections.
- Identify, monitor and implement remedial action to improve supplier performance and recognise when issues need to be escalated.
- Negotiate renewal, variations and ending of contracts with suppliers.
- Work collaboratively with key internal business areas to ensure value and quality of service delivery.
- Professionally represent the department at forums with key stakeholders and suppliers.
- Prepare briefs, plans, quotes, correspondence and other departmental reports in a timely and professional manner, consistent with departmental guidelines.
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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