Supervisor, Data Center Critical Facilities

7 months ago

Silverwater, Australia Equinix Full time

**Who are we?**

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Supervisor, Data Center Critical Facilities

The Critical Facilities Supervisor is responsible for maintaining the building and infrastructure of SY6 to minimise disruptions to customers and any potential financial impact. They will oversee facilities, ensure adherence to operating procedures, and proactively identify and communicate risks.

Key responsibilities include:

- Site Management: Ensuring that all onsite duties are carried out in a timely manner and projects are progressing as expected.
- People Management: Leading different personalities in the team who bring varied skills, experience, and opportunity areas.
- Site Capacity Management: Supervising overall site capacity which include collaboration with internal and external teams.
- Project/Infrastructure Management: Planning, coordinating, approving budgets, and implementing resources to complete projects and maintenance within the Data Centre. This includes using the Maximo Assets Management System and associated KPIs.
- Vendor Management: Managing vendors to ensure completion to Equinix's required standards, KPIs, and SLAs. This includes overseeing supplier contracts.
- Testing: Ensuring correct processes are followed and all documentation is complete. Taking over new builds and building infrastructure. Approving all Method of Procedures (MOPs), scripts, and permits. Participating as part of the functional facilities engineering team across Australia.
- Incident Management: Communicating and coordinating activities and on-site staff during complex or severe customer-impacting incidents. Driving root cause analysis, providing clear direction, and driving incident resolution.

Whilst not responsible for the SY6 budget a strong understanding of all financials and business acumen is required, the Supervisor will have a strong focus on harnessing the existing team and their strengths, ensuring they are adequately resourced and developing any frameworks required for the team.

Qualifications and key attributes:

- Electrical/Mechanical or related Trade or Degree Qualifications
- Technical expertise to work closely with vendors, site engineers and cross-functional teams
- Data Center experience and proven understanding of mission critical environments
- Strong people management/leadership qualities and experience

Benefits of the role:

- Salary package including annual bonus, company shares and private healthcare/allowance
- Lead a challenging but high performing Data Center at Silverwater
- Career development and progression opportunities within the Cluster or outside (incumbent Supervisor has been promoted to the Cross-Functional Engineering team)
- Loads of other financial, wellness and employee benefits

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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