Bell Captain

**About Us**

The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world-class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation, and entertainment options.

**About the role**
- Support our Concierge to drive & lead our Porte-Cochere
- Coordinating daily operations and delegating tasks including the arrival and departure of guests
- Supervising a team of bellman and managing their performance
- Demonstrate to guests & team members a dedication to service excellence
- Creating outstanding service experiences that result in lasting memories

**About You**
- Outstanding passion to deliver excellent guest service
- Previous Hotel or Guest Service experiences
- Opera Property Management System (PMS) experience or similar
- Bilingual/Multilingual is advantageous
- Highly motivated to work in a well-established industry

**Our Benefits**
- FREE buffet meal at our back of house staff dining room
- 30% Discounts across award-winning restaurants
- Discounts on accommodation in our luxury hotels
- Paid Parental leave from Day 1, Secondary Carer’s leave also on offer
- Mental Health and Wellbeing services
- Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
- Lifestyle discounts including gym memberships and laundry services
- Discounted staff parking every day including weekends and late nights
- Paid training, ongoing career development opportunities

**About The Star**

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.