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Client Service Officer
3 months ago
As one of Australia's leading insurance brokerages, we are constantly growing, evolving and progressing thanks to our well trained and highly motivated people who share our values of Care, Leadership, Imagination and Professionalism.
Founded in 1983 in regional Victoria, Insurance House is a known and trusted brand in insurance. Dedicated to the delivery of exceptional service to clients and with 250 staff across 20 offices nationwide, we are also represented by another 66 Authorised Representatives of our brand. We strive to be an employer of choice with a clear commitment to our people, leadership and our culture as a values-led organisation.
**To join us at Insurance House, explore the range of opportunities below.**
Client Service Officer
- Insurance
- Insurance - Broker
- Melbourne
- Permanent / Full Time
28/5/2024
- Join the team Insurance House - a reputable and local brand
- Provide administrative support to our team. Deliver great service to our clients
- Values led organisation, welcoming team, long term career opportunity
As a prominent name in the insurance distribution space, Insurance House is a well regarded and highly successful broking brand. Led by our values, Insurance House is dedicated to achieving positive and successful outcomes for our clients and our people.
Dynamic in nature, results-driven, and collaborative in approach, our team is one you'll be proud to be a part of. We are looking for a Client Service Officer to join our team in Frankston.
**About the Role**
An integral part of our national brand, the Client Service Officer is responsible for the delivery of administrative support to our Relationship Managers.
Offering plenty of variety and satisfaction, this role supports general enquiries, policy renewals and new business and can expect any day to include:
- Respond to enquiries/requests from the brokers
- Providing superior service and delivering a positive experience for all Insurance House clients and partners
This is a fast paced and highly engaged role where you will work your magic by delivering a positive experience for all Insurance House clients/stakeholders.
**About You**
You're an administrative whiz with an interest or previous experience in insurance. You excel in a team setting, collaborating towards shared objectives, and are motivated in your approach. You're known for your effective communication skills and the ability to confidently manage high volumes of work.
You're highly organised with the ability to prioritise with ease. You're focused on achieving results, adept at handling various systems, and possess strong emotional intelligence. Your resilience and adaptability will be a key contributor to your success in this role.
**About Us**
Founded in 1983 in regional Victoria, Insurance House has always been a known and trusted brand in Insurance. Dedicated to the delivery of exceptional service to clients, we are also acutely aware of our responsibility to our people. With 300 staff across 20 offices nationwide, we are also represented by another 60 authorised partners of our brand and the 240 staff they employ.
As of August 2022, Insurance House became wholly owned by Steadfast Group. Steadfast is the largest general insurance broker network across Australasia and is fast expanding its interest in the global markets. As a public company, Steadfast operates with utmost accountability and pursuit of excellence. Steadfast's scale and strength shape its value proposition to its people and its clients.
Insurance House is incredibly proud to be a significant contributor to the success of Steadfast Group as well as to benefit from it.
Can’t see a role that suits you but still interested in joining Insurance House?
Leave us a message and we’ll pass on your details to our talent acquisition specialists.
Get in touch
- Call us
1300 305 834