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Branch Customer Service

4 months ago

Auburn, Australia Polyaire Air Conditioning Products Full time

**Be a vital part of a progressive and fast-growing international Company**:

- **A full-time role, Fortnightly pay**:
**About POLYAIRE**

**Polyaire Pty Ltd** is an international manufacturer of quality equipment of HVAC systems supplying air filters, insulated flexible ducting, air grilles and vents, and fittings. Established in 1973, Polyaire headquartered in South Australia, and has 25 branches across Australia with counterparts in Malaysia, and the United Kingdom exporting extensive range of air conditioning products worldwide offering 1,000's of different items under the Polyaire and Zonemaster - AirTouch brands. Polyaire continued growth strategy and business values focus on providing sustainable solutions and comfort to customers in Australia and across different continents.

At Polyaire, we value diversity and inclusive work environment, support capability building and career growth of our people, and expound their full potential as our people is key to the business success. We emphasise on creating a safe work culture where our people enjoy a family-like workplace strongly engaged to get job done in a fast paced and diverse working environment.

**About the Role**

We are seeking for passionate and motivated team member to join our dynamic team as **Branch Customer Service** based in **Auburn, NSW**.

If you are a fast learner and enjoy multitasking environment and meeting people with customer satisfaction being the primary goal, then this role will provide you with immense opportunity for a rewarding career.

**Role Responsibilities**:

- Direct customer liaison and provide exceptional customer service to all clients.
- Process orders entries and complete all dispatch documentation.
- Control of orders in line with customer requirements.
- Work closely with warehouse personnel to ensure accurate and timely orders and deliveries.
- Handle local deliveries and pick-ups effectively and safely.
- Ensure Company equipment and facilities are well maintained and in good working condition.
- Safely hand loading and unloading of freight.
- Physically fit, as there will be some container unloading.

**Ideally, we are seeking someone with exceptional common sense and a 'can-do' attitude, to work within a challenging yet rewarding industry. To be successful in this role**:

- Possess strong work ethic, professional, and a self-starter.
- Strong interpersonal and communication skills with the ability to make positive contribution within the team.
- Good planning, organisation, and time management skills.
- Basic numerical skill and good attention to detail and accuracy.
- Trade background, air-conditioning or building industry experience highly desirable.
- Forklift training will be provided.