Dental Practice Coordinator

**Job Title**: Practice Coordinator

**Location**: 8 The Strand, Chelsea VIC 3196

**Type**: Full
- time

**Annual Salary**: $70-100K

**Requirements**:MUST have dental management/coordinating experience

**About Us**:
Chelsea is a thriving dental practice dedicated to providing patients with comprehensive dental solutions through innovation, experience, honesty and exceptional care. With a team of skilled professionals, state-of-the art dental technology and a commitment to patient satisfaction, we strive to create a positive and welcoming environment for both our staff and patients. As we continue to grow, we are seeking a dynamic and experienced Dental Practice Coordinator to join our team and contribute to our success.

**Job Overview**:
**Responsibilities**:

- **Operations**:

- Oversee day-to-day operations of the practice
- Manage appointment scheduling, ensuring optimal use of clinician’s time
- Coordinate and optimise patient flow

2. **Financial**:

- Monitor and manage financial transactions
- Prepare and analyse financial reports, working closely with the owners to record progress
- Implement strategies to improve practice profitability

3. **Team Leadership**:

- Recruit, train, supervise support staff
- Foster a positive and supportive work environment to encourage teamwork
- Conduct regular team huddles and meetings for effective communication

4. **Patient relations**:

- Ensure exceptional patient experience through excellent customer service
- Address patient concerns and resolve issues promptly
- Implement strategies to enhance patient satisfaction and loyalty

5. **Compliance and regulation**:

- Stay informed about industry regulations
- Maintain and update systems, policies and procedures in accordance with industry standards

**Qualifications**:

- Proven experience as a Dental Practice coordinator or in a similar role
- Strong knowledge of dental practice operations (accounts and insurance processes)
- Excellent organisational and multitasking abilities
- Effective leadership and team management skills
- Outstanding communication and interpersonal skills
- Familiarity with dental software and technology (Dental 4 Windows)

**Education and Certification**:

- Relevant certification in dental office coordination/management preferred

**How to Apply**:
**Salary**: $75,000.00 - $100,000.00 per year

**Benefits**:

- Employee discount

Schedule:

- 10 hour shift
- 8 hour shift
- Fixed shift
- Monday to Friday
- Morning shift

Supplemental pay types:

- Performance bonus

**Experience**:

- Dental practice management: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person