National Account Manager

6 months ago

Brisbane, Australia HelloFresh Full time

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
- The role

The National Account Manager - Independent Grocery (NAM) is responsible for delivering Independent Grocery channel budgeted sales revenue. This channel includes the management of all
structured Independent Grocery national customers and the distribution network for the channel. In addition to growing our existing customers, you will be responsible for wining and on-boarding new business of scale.

Above all, we are looking for people who will make YouFoodz better. We believe there are many different ways of developing skills and we love diverse experiences So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What you’ll do
- Development and implementation of QTRLY business reviews, category reviews and joint customer plans
- Coordinate & communicate with all relevant internal departments including logistics; distribution, accounts, marketing, creative & operations.
- Achieve revenue, margin and contribution targets for customer groups
- Utilise consumer insights and analyse data to identify and maximise existing business and drive new opportunities, with IRI
- Coordinating campaigns and promotions with key customers, aligning our internal campaigns with key customer groups.
- Forecast annual, quarterly, and monthly sales revenue and volume
- Conducted competitor analysis, understanding market trends and make strategic recommendations for future planning.
- Meeting with Merchandise and Category Managers, Franchises and Group Marketing Managers to plan, monitor and review activity.
- Manage the execution of all activities including accountability across the field team and stakeholders.
- Collaborate with cross-functional teams to ensure seamless delivery of all work.
- Set and achieve goals & KPI's for your channel.
- Following timelines & company marketing calendars.
- Drive brand & culture consistency across all touch points.
- Analysis of results and insights to improve overall strategy for Retail.
- Brainstorm new and creative growth strategies.
- Always challenge the status quo & innovate

What you’ll bring

**Qualifications**:

- Tertiary qualifications in business, marketing or like field desirable
- Current AU drivers’ licence

Experience
Essential:

- 4 years’ experience in FMCG sales leadership / account management and/or business development
- Track record in negotiating trading terms and range reviews with major customers

Skills and Attributes
- Strong leadership skills
- Superior communication skills, both written and verbal
- Excellent analytical and problem-solving ability
- Ability to partner with stakeholders
- Strong commercial acumen
- High levels of resilience, professionalism and work ethic
- Approachable, energetic and flexible in approach

What we offer
- The chance to have a significant impact on one of the fastest-growing global food technology companies in an exciting growth phase;
- Company discount - 40% off YouFoodz & HelloFresh boxes
- Hybrid working arrangements
- Onsite gym & barista made coffee (Brisbane Location only)
- A diverse and vibrant international environment, with offices in 17 countries

Are you up for the challenge?
- About HelloFresh
- We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

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