Booking Agent

**Vacancy No**
- VN11074

**Status**
- Active

**Employment Type**
- Full Time

**Brand**
- Peloton Radiology

**Department**
- Clerical

**Region**
- X-Ray Imaging

**Site**
- Maroochydore-XRI

**Applications Close Date**

**Description**
- If you are a superstar medical receptionist, who wants to work for a company that values its people, provides flexibility and work/life balance, then keep reading
- Work/Life balance - 9 day fortnight or 4 days per week
- Great team environment in a company that cares about its employees
- Work at one of our specialist clinics - Maroochydore, Cooroy and Coolum
About Us:
X-Ray & Imaging (XRI) is a specialist radiology provider with practices across the beautiful Sunshine Coast, and recently joined the Integral Diagnostic (IDX Group); we operate quality comprehensive practices including CT, Mammography, BMD, X-Ray, Ultrasound, MRI and Nuclear Medicine across Australia and New Zealand.
Our Admin team are an integral part of our clinics, providing caring customer service to our patients from their initial contact with us to book an appointment, to when they depart our clinics.
You are the face (and the voice) of our company and are the first and last touchpoints for our patients from when they book their appointment to when they leave our clinics.
We believe in developing our people, which is demonstrated regularly with career progression opportunities as we continue to grow as a company.

**Key Responsibilities**
- About Our Team:
Our team members have a variety of backgrounds, including people who have worked in radiology their entire careers, some who have worked as receptionists in other parts of the healthcare industry like GP clinics or allied health or started their career in healthcare with XRI.
About You:
One thing that all our team have in common is a passion for customer service, which is recognised and celebrated by our patients regularly. To fit with our team, you will have:

- pride yourself on providing excellent customer service and are seeking a role in a patient-focused clinical environment.
- love being part of a team and understand that everyone has to work together to ensure that our patients receive the high-level of customer service and patient care that they deserve.
Every day is different in radiology, and so if you enjoy learning new things, this is the role for you
About the Role:
Reporting to the Administration Manager, your duties will include:

- Providing excellent service to our patients and referrers
- Answering phone calls and maintaining the appointment calendars for our practices
- Ensuring that patients are offered a seamless service with correct prep, quotes and appointment times
- Billing patients, processing invoices to Medicare, using of EFTPOS machine.
- Solely open and close practices as required
Although medical imaging reception experience is preferred, it is not essential - if you are an Admin superstar OR have completed Medical Administration or Terminology courses, we want to hear from you

**Benefits**:

- Competitive remuneration, with an annual salary review
- Generous employee benefits - Health & Wellbeing subsidy, discounted Health Insurance, social committee that organises regular events, celebration days throughout the year with free lunch, and much more
- Paid Parental leave
- Work/Life balance with a 9-day fortnight for full-time employees.
- Training and development - if you want to learn new things, there are opportunities in our business for you to grow
- A fantastic team to work with, where your skills and contribution are valued.
We have clinics located across the Sunshine Coast, with roles available at Maroochydore, Cooroy and Coolum
- some travel may be required to our other sites from time to time. Some of our clinics operate between 7am and 7pm, and you may be rostered across these hours, otherwise most business hours are 8am and 5pm Monday to Friday.
How to Apply: