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Customer Service Sales
3 months ago
About Us:
PTC Phone Tech & Comm are the market leader in all things Mobile & Tech Established in 2009 and still family owned to this day our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range consists of high-quality mobile phone cases, a wide selection of phone screen protection, individually selected repair parts and accessories backed by our exceptionable and friendly customer service. We also offer IOT devices & Smart Tech for the home and workplace
About the role:
PTC are currently seeking a casual team member who is dedicated and driven Customer Service, Sales & Device Technician for our site in our Tweedcity/Tweed Mall/Pacific fair & Robina Town Center stores.
Reporting to the Store Manager, you will be familiar with working in a fast paced and dynamic retail environment. We will provide training in basic mobile device repairs so you must be willing to learn new skills and enjoy variety in a role. Not only will you be a key part of the team you will live for sales, delighting your customers every step of the way. Confident and willing to go the extra mile for your loyal and returning customers.
To be successful for this role, you will have:
A genuine passion for mobile & tech
Flexibility to work at least one day on the weekend
Experience working to and exceeding all budgets and KPI’s
A hard working and motivated attitude to achieve goals and commissions
A passion for an excellent customer experience
An understanding of sales processes and techniques
An ability to learn new things quickly and think on your feet
What’s in it for you?
Above award rates + commission
Rotating or fixed rosters
Staff discounts on the latest and greatest tech, accessories and gadgets
Family friendly culture, don’t just be another number
Training and development
Opportunity to learn how to repair all kinds of devices
Real growth opportunity on offer - We are in a rapid growth phase
QLD based head office with full induction and training provided
Recognition for your contribution, feel valued for the hard work you do
Pay: $31.41 - $43.78 per hour
**Benefits**:
- Employee discount
- Professional development assistance
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Fixed shift
- Weekend availability
Supplemental pay types:
- Monthly bonus
- Performance bonus
**Experience**:
- retail: 1 year (preferred)
- working towards sales targets and KPIs: 1 year (preferred)
Work Location: In person
Expected Start Date: 05/06/2024
