Investment Middle Office Services Change Manager

2 weeks ago

Sydney, Australia JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
J.P. Morgan Securities Services provide Institutional investors access to markets worldwide for the settlement, safekeeping and asset servicing of securities, along with ancillary services such as Foreign Exchange and Liquidity Solutions. Our product suite, along with our Markets business, helps us service our core client segments: Asset Managers, Asset Owners, Insurance/Government-Sponsored Enterprises (GSEs), Banks/Broker Dealers and Hedge Funds and Alternatives. We are committed to delivering investor solutions that help clients protect their portfolios, optimize their efficiency and maximize opportunities in diverse global markets.

As a Vice President in the Investment Middle Office Services (IMOS) team, you will be responsible for taking the lead working with clients, various operations team, product development, business and technology partners to ensure the delivery of new client onboarding, migration as well as changes requested by clients. You will work with products such as listed securities, equity swaps, cleared and OTC derivatives, and bank loans, focusing on the needs of large asset managers. You will part of the IMOS team that provides asset managers the ability to leverage JP Morgan’s operational expertise, market leading technology and data infrastructure to manage their trade processing, asset servicing, collateral management, and investment record capabilities.

**Job responsibilities**
- Ensure the successful delivery of our strategic infrastructure build out and on-boarding of our clients onto that infrastructure by working with various operations teams on the overall readiness.
- Manage the team through daily risks, issues and blockers while being accountable for the execution and delivery of assigned projects.
- Represent operations in the management of new business opportunities.
- Work with technology and product partners to review and improve the design of systems, championing improvements to process flows to ensure scalability and to minimise manual touchpoints.
- Establish dashboards and metrics. Demonstrating progress and high quality of support to clients and senior management with clear and consistent statistics and commentary.
- Work closely with project teams on major system implementations, providing requirements, reviewing design, planning testing, data migration and implementation phases.
- Manage a team to ensure we are creating diverse high performing teams and managing them effectively with clear objective, goals and targets across the teams to ensure continuous learning and development.

**Required qualifications, capabilities, and skills**
- Ability to engage effectively across teams, taking a leading role partnering with clients, project teams and technology in defining strategy for client management focusing on the day to day processes.
- Excellent problem solving skills to identify, understand and address operational and technical issues, taking the initiative to drive change and enhance controls.
- Motivated and able to deliver with mínimal supervision, whilst working effectively in a team.
- Solid Project Management skills and minimum 5 years of experience in a relevant role.
- Track record in effectively managing high performing, diverse teams across multiple locations.
- Ability to partner in a virtual team environment across multiple locations.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative

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