Maintenance Planner

Posted Date: 29 Nov 2024- Location: Guildford, WA, AU**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.**

Reporting to the **Area Manager - Engines**, the **Maintenance Planner** is responsible for the effective scheduling and coordination of associated Service workshop work. The Maintenance Planner is required to work closely with the Service Department and Workshop Coordinators to ensure that the requirements for all Service repairs and customer specification work is appropriately planned and executed. Duties performed encompass the coordination of all applicable resources required during the scope of work such as allocating appropriate build bays, tools, external supplies, parts and labour to ensure the schedule is delivered on time as per the customer expectations.

**What you will do**:

- Schedule service work orders by reviewing forecasts and planning graphs to ensure adequate labour resources.
- Generate and supply Gantt charts for repair durations and target times.
- Ensure availability of 'build bays' and tooling for repairs before execution.
- Collaborate with the Workshop Supervisor to manage and articulate repair scopes and requirements.
- Update schedule and work order tracking documentation to provide accurate, up-to-date information.
- Monitor work progress and liaise with Store Supervisors to ensure arrangements for work order completion.

**Location**: South Guildford, WA

**Roster**:5/2 8hrs

**Essential experience / qualifications required**
- Mechanical Trade Certificate with several years of post-qualification experience
- Intermediate computer literacy in MS Office Suite, especially Excel and Project Management, with skills in creating detailed Gantt Charts.
- Excellent written, verbal, and interpersonal communication skills.
- High-level customer service skills, with the ability to understand and negotiate customer requirements with stakeholders.
- Advanced planning and organisational skills, capable of managing multiple priorities to meet objectives.

**Previous experience we find successful in the role**:

- Post-qualification experience, including 2 years in maintenance planning/scheduling.
- Previous experience with Caterpillar products and information systems
- Strong understanding of Warranty and Goodwill claims

**What we offer**:

- Opportunity to get a $5,000 referral bonus as part of our Recommend and Spend program
- Job security with a consistent pipeline of work
- Unrivalled training and development via The WesTrac Institute
- Family-friendly, Perth-based rostered work - Stay home every night
- Fantastic team environment and inclusive work culture
- Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more
- Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options
- WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality_
- Job# 3374_