Team Leader

4 days ago


Melbourne, Australia Court Services Victoria Full time

Location: Melbourne | CBD

Job type: Full time

Organisation: Court Services Victoria

**Salary**: $72,751 - $88,336

Occupation: Legal

Reference: VG/VT1986B
- VCAT - Team Leader - VPS3 - Full-time, Ongoing (Onsite)

**About the role**

Working onsite from the ground floor counterat 55 King Street MELBOURNE, you will support a team handling in-person and phone enquiries from VCAT's users in relation to all of VCAT's divisions.

You will need to build a strong and positive relationship with your team, managers and colleagues.

**About you**

We are looking for a team leader that can inspire and empower staff to do their best work. You will be dedicated to coaching staff to provide the best possible customer service. You will enjoy engaging with a diverse range of stakeholders and will have a high level of resilience, remaining calm in high-pressure situations. Knowledge of the VCAT Act, and associated legislation is highly desirable.

To ensure you are set up for success in this role you will need to:

- be a highly organised and resilient team player and leader
- provide your team with ongoing support and coaching to allow them to perform successfully
- effectively manage resource availability
- have excellent communication skills and be able to tailor your language to your audience
- resolve complex enquiries and escalations from VCAT's users and other stakeholders
- demonstrate a proven ability to manage competing priorities
- possess well-developed interpersonal and negotiation skills
- have proven experience in building professional relationships at all levels
- work effectively with other internal departments
- identify and initiate areas of process improvement and best practice to enhance service delivery
- actively participate as part of the Leadership Group
- lead by example to grow respect, cooperation, and collaboration within the team
- be punctual and reliable

**Benefits**:

- Employee Assistance Programme free counselling services
- Option to purchase additional annual leave
- Active social club
- Supportive and friendly work environment

**How to apply**
- What values do you embody and how do you set an example for your team members?
- _Name a time where you had to lead your team through a change, and there was resistance. What did you do to bring your team on the change journey?_

**Other Information**:
Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits.

Employees of Court Services Victoria are required to comply with any applicable government pandemic order, as well as any policy implemented by Court Services Victoria, in relation to mandatory vaccinations against COVID-19. It is a condition of any offer of employment that applicants for vacant roles with Court Services Victoria agree to comply with any applicable pandemic order or policy regarding mandatory vaccinations.

CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.


  • Team Leader

    5 days ago


    Melbourne, Australia AA Appointments Full time

    **TEAM LEADER - CONTACT CENTRE** **LOCATION: MELBOURNE** **SALARY PACKAGE: $85K - $90K Base + Super + Performance Incentives** - Modern and comfortable office - International global leader - Adventure travel group **ABOUT YOUR NEW EMPLOYER** Our client is an international adventure travel group that boasts world-wide career progression, excellent...

  • Team Leader

    5 days ago


    Melbourne, Australia Westpac Group Full time

    Full time, permanent opportunity based in 150 Collins Street Melbourne - We’ll offer competitive remuneration and a hybrid work arrangement - Challenge yourself to lead a specialised team of Credit Assessors **How will I help?** As a Team Leader you will be a key Member of the Mortgage Operations Team and your role is paramount in contributing to Westpac...

  • Team Leader

    22 hours ago


    Melbourne, Australia Brightside Recruitment Full time

    Available immediately - Large Not for Profit Organisation - Very supportive management structure **Client** Brightside Recruitment is currently working with a large not for profit organisation that works across Victoria, providing support service within the Child and Family sector. **Role** Our client is currently looking for an experienced Team Leader...

  • Team Leader

    2 weeks ago


    Melbourne, Australia Hive Direct Marketing Solutions Pty Ltd Full time

    **Who are we?** The team at Hive brings over 15 years of experience in the Sales & Marketing sector across Australia. We work directly with brands that have fantastic products, and we're looking for an experienced and driven Sales Team Leader to join us. If you have a great attitude and are ready to take on leadership, we’ll provide the tools and training...

  • Team Leader

    3 weeks ago


    Melbourne, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Team Leader

    2 days ago


    Melbourne, Australia Department of Transport Full time

    Team Leader Customer Service, Western Metro 2 **Salary Range**: $72,762 to $88,527 per annum plus Super Tenure: Ongoing Employment Type: Full Time Usual Work Location: Sunshine **About the Role**: We have a Team Leader vacancy (home base, Sunshine Customer Service Centre) across our Western Metro 2 Cluster which include Sunshine, Deer Park, Melton, and...


  • Melbourne, Australia Ozchild Full time

    About the role - Full Time permanent position - SCHCADS level 6 $ 102,554.40 plus super and salary packaging of $ 15,900 - Ex gratia days Easter & Christmas - A unique culture promoting diversity, cultural competence and shared values We have an amazing leadership role based in our Foster Care Team South (Frankston) you do not want to miss ! In the working...

  • Team Leader

    2 weeks ago


    Melbourne, Australia Computershare Full time

    **Location**:Abbotsford Office In this position, you’ll be based in the Yarra Falls, Abbotsford office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.coM/Flex. **We give you a world of potential** We have an excellent opportunity for...

  • Team Leader

    6 days ago


    Melbourne, Australia Conquest Personnel Pty Ltd Full time

    **_About the role_** Based in Dandenong, this successful family-owned company that produce cooked chicken and meat products to industrial food manufacturers and food service sectors are seeking an experienced Team Leader to join their day shift team in a permanent position. Hours are 7am - 3.30pm, Monday to Friday with overtime and weekend work...

  • Security Team Leader

    2 weeks ago


    Melbourne, Australia Challenger Security Full time

    **Join Our Team at Challenger Security: Where Safety Meets Luxury** **About Us**: At Challenger Security, we're more than just a security company - we're a team of dedicated individuals committed to safeguarding our clients across Australia. As an ISO accredited industry leader, we specialise in providing top-tier security services for high-end luxury...


  • Melbourne, Australia Challenger Security Full time

    **Join Our Team at Challenger Security: Where Safety Meets Luxury** **About Us**: At Challenger Security, we're more than just a security company - we're a team of dedicated individuals committed to safeguarding our clients across Australia. As an ISO accredited industry leader, we specialise in providing top-tier security services for high-end luxury...

  • Team Leader

    3 weeks ago


    Melbourne Airport, Australia Roll'd Full time

    **Roll'd is a fresh, fast and healthy Vietnamese food business that is thriving in the Australian and international food scene.** We take pride in making fresh, fast and healthy Vietnamese food and have fun doing it! At Roll'd we are all about making memories. Our team consists of enthusiastic, hard-working and passionate people that respect one another....

  • Team Leader

    1 week ago


    Melbourne, Victoria, Australia Prudencerehabilitation Full time

    Team Leader/ Principal Consultant (Newcastle)Help us build and grow a team of Occupational Rehab Consultants.About the Role…Our Newcastle team is expanding and we're on the lookout for a dynamic and driven individual to lead our growing team.As a leader, you'll play a pivotal role in guiding and supporting our team members to achieve their full...


  • Melbourne, Australia Supreme Hospitality Services Full time

    Supreme Hospitality Services is currently hiring an experienced Housekeeping Team Leader for one of our housekeeping teams. Right now, we're looking for a Housekeeping Team Leader to help over see the work of assigned room and public area attendants to ensure product quality and cleanliness standards are met and ensure that guest expectations are...


  • Melbourne, Victoria, Australia The Alfred Full time

    The Alfred Hospital is a leader in healthcare delivery, improvement, research, and education. As a Clinical Team Leader in our Emergency Psychiatry team, you will play a key role in providing high-quality care to individuals in crisis.About the JobYou will be responsible for assessing patients, developing treatment plans, and implementing interventions to...

  • Future Leaders

    6 days ago


    Melbourne, Australia Grill'd Full time

    **About Grill’d** Grill’d is so much more than just nutritious burgers; it’s an experience - made up of great ambiance and of course, brilliant customer service & hospitality. We now operate over 150 locally-minded restaurants around the country! We're looking for people who are keen to join us and come along for the journey from - Team Member > Team...

  • Team Leader

    3 weeks ago


    Melbourne, Australia Shore Solutions Full time

    We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global...


  • Melbourne, Australia Mercy Health Full time

    Location: Melbourne | Eastern Metropolitan Job type: Full time Organisation: Mercy Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 20450 **Early Parenting Centre Administration Team Leader** - O’Connell Family Centre (OFC) is an Early Parenting Centre located in Canterbury - Permanent full time position,...

  • Team Leader

    4 days ago


    Melbourne, Australia Real Estate Career Developer Full time

    No Weekends - $85K $90K depending on experience - Well-established team and supportive managers **The Opportunity** Our client is a real estate agency with big brand presence across the inner east and north eastern suburbs of Melbourne. This office is located in the inner north and has grown to become one of the largest offices in the network with an...

  • Team Leader

    5 days ago


    Melbourne Northern Suburbs, Australia HAYS Full time

    Team Leader needed for a commercial joinery company in the Northern Suburbs of Melbourne! **Your new company** *** My client have been in the industry for over 25 years and have established themselves as one of Melbourne's leading commercial furniture manufacturers. They pride themselves on their continuing commitment to maintaining strong relationships...