Restaurant Host

7 months ago

Melbourne, Australia Hyatt Centric Melbourne Full time

Summary

**Hyatt Centric Melbourne**

Hyatt Centric Melbourne is Australia's first Centric hotel, situated in the bustling Melbourne CBD. Offering the perfect location to discover Melbourne's hidden treasures, local attractions, and vibrant music scene.

Featuring 277 luxurious rooms, as well as an indoor pool and gym, the Hyatt Centric Melbourne is a hotel that truly encapsulates the essence of the city. Langlands Restaurant & Bar, serves delicious local cuisine and offers stunning 180-degree views of the city from the hotels top floor.

Our mission is to connect our guests to Melbourne's vibrant energy, encouraging exploration and adventure throughout your stay. The thoughtfully designed Hyatt Centric will ensure that you never miss a moment of the lively Melbourne experience.

You are here. Now go anywhere

**The Role**:As the Host you will be working in a Front of House team, you will support the Restaurant Manager by being the most engaging host who can control the floor from the door. You will be responsible for making sure guests feel welcomed, cared for and valued. Create a warm and welcoming environment for patrons from the moment they enter the hotel’s Level 25 Langlands Restaurant.

**Some of the responsibilities include**:

- Control the room from the door and support our floor team maintaining a smooth workflow
- Utilise your food and beverage knowledge and service to heighten the guest’s overall experience
- Seat and greet playfully whilst enchanting the guests with your local knowledge
- Opening and closing of the space, inclusive of opening + closing TILS and reconciliation
- Update table plans and allocate bookings promptly
- Compile to Occupation Health and Food Safety procedures and standards

**Qualifications**:
**About you**:

- A current Victorian Responsible Service of Alcohol (RSA) certificate
- Experience using a POS platform, specifically Infrasys POS
- Enthusiastic and engaging attitude
- Strong interpersonal skills, with the ability to effectively manage your time
- Sophisticated and clear communication skills
- The flexibility to work on a rotating roster, including weekends and public holidays

**Culture Statement**:
We aim to create a culture that seeks to empower our teams by creating a safe and authentic environment through supporting each other’s individuality, being open-minded and inclusive.

Our team members should always feel valued, uplifted and trusted as individuals and in their respective roles. We value flexibility through listening to, and understanding what our team members need in order to create a balance between responsibilities at work and personal life.

We believe honesty is crucial, fun is always encouraged and equality and quintessential.

**Hyatt Centric employees enjoy, but are not limited to**:

- Complimentary and discounted accommodation across Hyatt Hotels worldwide
- Flexible work attire - no stuffy suits
- Free use of Hotel Gym & Pool facilities
- Complimentary barista coffee daily
- Discounted dining in our Langlands’ Restaurant and Bar
- Investment in your career development through training, opportunities and mentor-ship
- Complimentary laundry for work related items

**How to apply**

Our values of Empathy, Wellbeing, Experimentation, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

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