Enrolment Officer

**About us**

For over 95 years, TAFE Gippsland has been at the forefront of vocational education and training, proudly serving the Gippsland community. As the winner of the TAFE Large Training Provider of the Year award in 2023, TAFE Gippsland stands out as a leader in empowering local students and supporting regional businesses. With a commitment to excellence, we offer a diverse range of programs, including pre-apprenticeships, apprenticeships, accredited short courses, certificates, and diplomas. Our team of over 450 dedicated staff, spread across 13 campuses, works closely with industry partners to deliver tailored workplace training. This approach not only helps upskill the regional workforce but also drives the success of local businesses, reinforcing our vision of supporting a Skilled and Thriving Gippsland.

**About the role**

TAFE Gippsland has a fantastic opportunity for a motivated, passionate customer service specialist to join the Client Services Team at our Morwell campus. You will play an integral role in ensuring that students coming to TAFE Gippsland have an excellent experience from the moment they start their journey.

**Qualifications and experience**
- Exceptional Customer Service ethic and skills
- Experience working in a team environment and ability to work collaboratively with other departments
- Excellent interpersonal and communication skills
- Excellent planning and organisation skills, high attention to detail
- Demonstrated initiative and problem-solving skills
- Experience working in higher education or the TAFE sector is highly desirable

**Mandatory requirements**
- Current Victorian Working with Children Clearance
- Current Police Check (not older than 12 months old)
- Current Driver’s Licence (travel between campuses is a requirement of the role)
- 6 months probationary period applies to these roles

**Benefits**
- Employment with a progressive employer
- Full on-the-job training and support, along with further professional development opportunities
- A great culture and supportive team environment
- Access to an Employee Assistance Program
- Idyllic regional setting in Gippsland

**How to apply**

Applications are to be submitted online and must include;
- a cover letter addressing the key requirements of the role (see Job Description)
- a current resume.

Please click on the links to download a copy of the Job Description and our Application Document

For specific enquiries relating to this position, please contact Cherissa Printannier, Team Leader Client Support and Enrolments on 0459 946 943.

**Applications close 2.00pm on Wednesday 18 September 2024.**
- TAFE Gippsland is committed to fair and equitable recruitment and employment processes based on merit, competence and potential. If you would like assistance with your resume and cover letter, please contact the Gippsland Skills and Jobs Centre on _1300 282 317 _._