Aso4 Housing Officer

**SA Housing Authority**

**Job reference**: 575108

**Location**: 5008 - CROYDON, 5015 - PORT ADELAIDE, 5043 - MARION, 5108 - SALISBURY

**Job status**: Long Term Contract

**Eligibility**: Open to Everyone

**About SA Housing Authority**

SA Housing Authority is a modern, professional, effective, and high performing organisation that is a leader in customer service, innovation and partnerships within the housing, finance and services sectors. We have dedicated staff who are proud of the difference our organisation makes and passionate about improving housing opportunities and outcomes, throughout metropolitan and country locations around South Australia. Our employment practices value diversity and inclusion and we welcome employees with a mix of background, characteristics, experiences, professional skills and perspectives.

**About Customers and Services**

Customers and Services works in partnership with the social housing sector to deliver statewide homelessness support and emergency accommodation services, access to private rental housing and tenancy and specialist services for public housing customers.

We are part of the broader housing and homelessness system, determined to drive outcomes that increase the independence of our customers and achieving their long-term housing aspirations.

**About the Housing Officer role**

The Housing Officer is part of a team within a regional office and is responsible for tenancy management of public housing rental properties. The role of the Housing Officer is to provide customers with information, referral,
advocacy, and tenancy management services. The Housing Officer is responsible for identifying and responding to the individual needs of a diverse customer base, including Aboriginal customers.

Traits which demonstrate best potential for success in the role
- Initiative and self confidence.
- Acts with personal honesty and integrity.
- Connects with customers personally and shows empathy
- Interpersonal skills which enable supportive and constructive relationships with work colleagues and clients.
- Will act in a manner that will assist to calmly diffuse challenging situations.
- Stable work history and demonstrate a strong work ethic.
- Manages confidential information sensitively
- Competency in using customer information systems.

**Special Conditions**
- Successful applicant will be required to satisfactorily complete a National Police Clearance prior to being employed.
- Successful applicant will be required to satisfactorily complete a DHS Screening Unit Working with Children Check prior to being employed and every 5 years.
- The successful applicant is required to hold a current Australian issued Driver’s Licence, which must be maintained.
- Some out of hour’s work may be required upon activation of the Emergency Relief Functional Support Group.
- Appointment will be to a specific region within SA Housing Authority with possible movement to any other region depending on organisational needs. The incumbent may be assigned to any other area to perform work of a similar nature appropriate to the classification on a temporary or continuing basis.
- The incumbent in the role is a Mandated Notifier of child abuse under the Children and Young People (Safety) Act 2017.

**What else do I need to know?**

Applicants are requested to indicate their preferred work location when applying. Locations include metropolitan offices in **Croydon Park, Port Adelaide, Salisbury, and Marion** specifically with potential opportunities in all metropolitan offices throughout South Australia.

Various long-term and short-term opportunities available.

**Requirements**:
Desirable - Social Housing Management Diploma; Social Science or Human Service Qualification

**Remuneration**
$75,430 - $79,070 (ASO4)
***
**Enquiries**
Rebecca Olive
0428 758 984
***
**Application Instructions**
- You are required to submit a cover letter no longer than two pages addressing how your skills, attributes, experience, and capabilities align with the selection criteria in the role description as well as specifying the preferred location you wish to be considered for.
- You are also required to provide an up-to-date resume stating three work referees, one of whom must be your recent line manager.

**Screening Checks**

If you are new to the Authority, you will be required to produce a National Police Check, which has been issued within six months, prior to being employed. National Police Checks can be applied for via the South Australia Police or through an Australian Criminal Intelligence Commission accredited body.
- The SA Housing Authority embraces equity, diversity and inclusion in all forms across its workforce and customer base. The Authority recognises there are distinct demographic groups which have long been disadvantaged and that racism, ageism, sexism and other forms of discriminations are problems for our society. As such, the Authority is committed to tackling cultural stereotypes