Customer Vehicle Representative

6 months ago

Hobart, Australia Hertz Full time

_Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today._
- To continue our success in the future of car rental, we’re looking for a customer focused, high performing Customer Vehicle Representative to join our exceptional team and grow your career_

**About the Role?**

In this role you will;
- Create a positive customer experience by greeting and engaging our valued customers
- Complete rental and return transactions efficiently and accurately
- Sell Hertz rental options to our valued customers
- Ensure overall customer satisfaction by resolving issues
- Ensure all features of the vehicles are operational when returned by renting customer.
- Detail vehicles to the Hertz standard
- Ferry vehicles as needed

**About You?**

To be successful in this position, our newest team member will have the following:

- Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers
- Previous experience in customer service or sales; experience in rental industry preferred
- Computer literacy skills required
- Flexibility of working hours (7-day shift work including weekends & public holidays may apply)
- A full and current AU driver’s licence with the ability to drive automatic vehicles.

**About the Offer?**

In return for your hard work and dedication, you will be rewarded with:

- **A competitive hourly rate & incentives**:

- **Opportunities for career growth and development**:

- **Full training and a company uniform**:

- **A supportive team environment**:

- **Leave loading & shift penalties applied to base hourly rates**:

- **Employee Benefits and a motivating company culture**

This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.

**Job Type**: Part-time

**Benefits**:

- Employee discount
- Professional development assistance

Schedule:

- Monday to Friday
- Public holidays
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates
- Performance bonus

Licence/Certification:

- Drivers Licence (required)
- Eligibility to work in AU (Citizen, Work Visa, Resident) (required)

Work Location: In person

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