Payments Solutions Officer

6 months ago

Sydney, Australia Hatch Full time

** This role is at Brighte (not for Hatch)**

Hatch is supporting Brighte to find a great Payments Solutions Officer - 12 Month FTC to join their Sales and Customer Success team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Brighte.

**About the role at Brighte**

Customer service is a key focus within the collections team at Brighte, known as Payment Solutions. We are seeking an experienced Collections Officer (Payment Solutions Officer) who will always strive to deliver an excellent outcome for our customers and the business. Reporting to the Payments Solutions Manager, you will be responsible for the implementation of Brighte’s strategy for resolving overdue accounts in our fast paced and results driven team.

**Seniority**

**Junior** - A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.

**Responsibilities**
- Adoption and Success Management - Support customers gain value from the product / service. Including check-ins, training, addressing blockers to adoption, and providing best practice advice
- Customer Advocacy and Feedback - Advocate for customers by providing feedback to internal teams on how to better meet customer needs
- Account Retention and Expansion - Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions

**Strengths**
- Service orientation - Actively seeks and develops strategies to help key stakeholders
- Problem solving - Identifies problems and develops logical solutions that address the problems
- Collaboration - Works with others by being open, clear in communication and listening to achieve goals

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Brighte.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $65,000.00 - $90,000.00 per year

  • Payment Solutions Expert

    4 weeks ago

    Sydney, New South Wales, Australia Australian Payments Plus Full time

    Job OverviewAustralian Payments Plus is a dynamic organization shaping the future of payments in Australia. Our mission is to deliver innovative solutions for the collective benefit of Australian businesses, government, and consumers.Role SummaryThis challenging role sits within the Business Ops and Delivery team, where you will contribute to payment...

  • Payment Solutions Expert

    3 weeks ago

    Sydney, New South Wales, Australia Australian Payments Plus Full time

    Australian Payments Plus is at the forefront of innovation in the payments industry, shaping the future of transactions for Australia.As a Technical Business Analyst with our team, you will be responsible for delivering payment solutions and analysis expertise to product and scheme teams. Your key responsibilities will include contributing to solution design...

  • Payment Solutions Expert

    3 weeks ago

    Sydney, New South Wales, Australia Australian Payments Plus Full time

    Australian Payments Plus OverviewAustralia's payments ecosystem is evolving, and we're at the forefront of this revolution. Our mission is to deliver innovative solutions that benefit businesses, governments, and consumers alike.

  • Senior Payment Solutions Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Australian Payments Plus Full time

    About Australian Payments PlusAustralian Payments Plus (AP+) is a pioneering organization in the payments industry, dedicated to shaping the future of payments for Australia. Our mission is to deliver innovative solutions that benefit Australian businesses, government, and consumers alike.Our ApproachWe take a holistic approach to delivering exceptional...

  • Senior Payment Solutions Architect

    4 weeks ago

    Sydney, New South Wales, Australia Australian Payments Plus Full time

    About UsAustralian Payments Plus (AP+) is a leading-edge digital payments firm dedicated to shaping the future of payments for Australia. We aim to deliver innovative solutions that benefit Australian businesses, government, and consumers.Job DescriptionWe are seeking an experienced Data Architect to play a pivotal role in transforming AP+ into a world-class...

  • Strategic Payment Solutions Analyst

    1 month ago

    Sydney, New South Wales, Australia Australian Payments Plus Full time

    Australian Payments Plus is a leading company in the payment solutions industry. We are seeking a Strategic Payment Solutions Analyst to join our team in Australia.Job DescriptionThis role involves contributing to the development of payment solutions and analysis, working collaboratively with cross-functional teams, and delivering high-quality business...

  • Data Architect

    3 weeks ago

    Sydney, New South Wales, Australia Australian Payments Plus Full time

    **Company Overview:** Australian Payments Plus is a leading-edge digital payments firm in Australia, committed to transforming the industry with innovative solutions. Our company culture emphasizes collaboration, growth, and innovation.**Salary:** The estimated annual salary for this role ranges from $160,000 to $220,000 AUD, depending on experience.**Job...

  • Senior Payment Solutions Architect

    1 week ago

    Sydney, New South Wales, Australia Cognizant Technology Solutions Full time

    Estimated salary: $120,000 - $160,000 per year.About the RoleWe are seeking an experienced Senior Payment Solutions Architect to join our team and contribute to large-scale client projects.As a Payments Business Analyst, you will analyze payments solutions, convert them into technical requirements, and collaborate with cross-functional teams.You will work on...

  • Expert Payments Solutions Architect

    1 week ago

    Sydney, New South Wales, Australia Cognizant Technology Solutions Full time

    We are currently seeking an experienced Payments Business Analyst to join our high-caliber team and contribute to several large-scale and challenging client projects.About the RoleThis position involves analyzing payments solutions, converting them into technical requirements, and collaborating with cross-functional teams to provide industry-leading...

  • Customer Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Tyro Payments Limited Full time

    About Tyro Payments Limited">We are a leading fintech company, passionate about delivering exceptional customer experiences and innovative payment solutions. Our Customer Support team is renowned for its expertise and dedication to helping businesses thrive in the Australian market.As a key member of our team, you will play a vital role in providing...

  • Cybersecurity Expert for Payments Innovation

    3 weeks ago

    Sydney, New South Wales, Australia Tyro Payments Limited Full time

    Unlock Career Opportunities at Tyro Payments LimitedWe are a pioneering fintech company that values innovation and diversity. As a leading provider of payment solutions, we empower businesses to thrive in the digital age.Tyro Payments Limited is committed to fostering a culture of continuous learning and collaboration. Our team of experts works closely with...

  • Senior Payment Solutions Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Cuscal Limited Full time

    About Cuscal LimitedWe are a leading provider of payment solutions in the rapidly evolving world of payments.Salary InformationThe estimated salary for this position is $120,000 per year, depending on experience and qualifications.Job DescriptionCuscal Limited is seeking a highly skilled Business Analyst to join our Issuing squad. As a Business Analyst, you...

  • Payment Solutions Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Cuscal Limited Full time

    Company OverviewCuscal Limited is a leading provider of payment solutions, committed to innovation and excellence in the rapidly evolving world of payments.SalaryThe estimated salary for this role is AU$90,000 - AU$120,000 per annum, depending on experience.About the RoleThis Business Analyst opportunity is part of our Acquiring team, responsible for...

  • Payment Solutions Strategist

    4 weeks ago

    Sydney, New South Wales, Australia Nuvei Full time

    Nuvei, an integrated payment solutions provider, is accelerating growth for businesses worldwide. As part of our expansion into the Australian market, we are seeking a skilled Payments Business Analyst to join our team.This role is ideal for professionals with experience in card networks, regulatory frameworks, and transaction processing. The successful...

  • Transformational Leadership Expert

    3 weeks ago

    Sydney, New South Wales, Australia Australian Payments Plus Full time

    Shape the Future of PaymentsAustralian Payments Plus (AP+) is revolutionizing the payments landscape with a vision to deliver innovative solutions for Australian businesses, government, and consumers. Our mission is to unite people and technology to power better experiences.We're driven by our core values: lead with heart, learn for tomorrow, and live our...

  • Payment Solutions Officer

    6 months ago

    Sydney, Australia Hatch Full time

    ** This role is at Brighte (not for Hatch)** Hatch is supporting Brighte to find a great Payment Solutions Officer (Late Stage) - 6 Month FTC to join their Sales and Customer Success team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like...

  • Strategic Design Leader for Payments Innovation

    3 weeks ago

    Sydney, New South Wales, Australia Australian Payments Plus Full time

    Shape the Future of Payments with Australian Payments PlusAustralia's payments ecosystem is at a crossroads, and we're driving innovation to shape its future. Our vision is to deliver more value to Australian businesses, government, and consumers through cutting-edge solutions.As a Strategic Design Leader for Payments Innovation, you'll play a key role in...

  • Business Solutions Analyst

    4 weeks ago

    Sydney, New South Wales, Australia Australian Payments Plus Full time

    Australian Payments Plus is a leading innovator in the payments ecosystem, shaping the future of payments for Australia.We are committed to delivering more innovation to Australia's payments ecosystem, benefiting businesses, government, and consumers alike.Our solutions include a domestic debit network, real-time data-rich payments infrastructure, secure...

  • Technical Lead for Payment Solutions

    4 weeks ago

    Sydney, New South Wales, Australia Luxury Escapes Full time

    We are Luxury Escapes, a fast-growing travel website with over 8 million members and recent winners of the National Travel Industry Award. We're seeking an experienced Senior Software Engineer to join our Payments team.As a Senior Software Engineer specializing in payment systems, you'll play a vital role in designing, developing, and maintaining...

  • Global Payment Solutions Consultant

    4 weeks ago

    Sydney, New South Wales, Australia Paypal Full time

    About UsAt PayPal, we're revolutionizing commerce globally with a 25-year legacy of innovation. Our mission is to make moving money, selling, and shopping simple, personalized, and secure for approximately 200 markets worldwide.We operate a two-sided network at scale, connecting hundreds of millions of merchants and consumers. We facilitate connections,...