Salesforce Functional Consultant
1 month ago
**Job description**:
DFP Recruitment is looking for experienced Salesforce Functional Consultant for one of our government clients.
Duration: 12 months contract with 12 months extension
Citizenship requirements: must be an Australian Citizen
Working Arrangement: Hybrid arrangement
As a Salesforce Functional Consultant, you will provide business analysis, design, and agile collaboration skills to configure Salesforce solutions which improve the client through a better Participant experience and a more effective Scheme. You have an opportunity to really make a difference.
**Responsibilities**:
- Assess business objectives and drive stakeholder support for solution options.
- Create implementable User Stories and contribute to agile delivery by structuring requirements as Epics and User Stories.
- Progress to end-to-end functional responsibilities, including analysis, design, build, test, and deployment of enterprise-level solutions, presenting options to business stakeholders.
Required Skills/Experiences:
- Certified Salesforce Admin 201.
- At least 3 years working as a Salesforce Functional Analyst.
- Experience working with Salesforce Health Cloud, Service Cloud & Communities.
- Business Process mapping/Re-engineering background for B2C & B2B Service processes ideally in disability and health care sector.
- Demonstrated experience facilitating workshops with senior and multidisciplinary stakeholders.
- Demonstrated systems delivery experience working in multi-disciplinary teams in Agile and similar methods to co-ordinate and assure systems delivery outcomes.
- Demonstrated prior knowledge and experience of complex government and or government-based insurance schemes.
To Apply
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