Suspicious Matter Reporting Team Leader, Financial

2 weeks ago


Docklands, Australia Link Group Full time

**Why Link Group**

Link Group is a global business connecting millions of people with their assets - safely, securely, and responsibly. We have over 6000 employees across 4 continents and continue to grow every day.

Retirement and Superannuation Solutions is the largest business under Link Group and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth.

We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people.

**The Role**
The role of the Suspicious Matter Reporting Team Leader, is to lead, motivate and inspire a high performing team of Suspicious Matter Reporting Analysts and Administrators, while ensuring operational efficiency of fraud mitigation processes and controls.

**Key Accountabilities and main responsibilities**
Create and drive a team culture where employees are motivated, efficient and communicating effectively through demonstrated leadership and strategic planning.

Responsible for building and maintaining a high performing reporting team to ensure service levels are met and to prioritise and adapt work to align with organisational goals.

Implement and imbed any Service Excellence initiatives to improve quality, performance, and efficiency of the teams to facilitate best practice Financial Crime reporting.

The Team Leader role will have direct reports of Suspicious Matter Analysts and will have direct oversight of the work allocation, investigations, reporting and management of internal and external stakeholders.

Ensure all statutory regulations are adhered to and implement best practice AML and fraud mitigation processes.

Effectively and efficiently manage daily escalations and large-scale investigations.

**Experience & Personal Attributes**
- Ability to engage with internal and external stakeholders and manage daily escalations.
- 4 years’ operational leadership experience within a Financial Crimes or Risk environment.
- Ability to coach and mentor direct reports to deliver on key fraud mitigation tasks and prioritise and adapt work as required.
- Demonstrate active leadership with the ability to motivate and engage staff and to create an environment that encourages innovation; develop people to meet their potential.
- Strong quality assurance and staff development focus.
- Knowledge of Superannuation/ Fraud and Risk including AML legislation and best practice in fraud mitigation strategies. Formal tertiary qualification in fraud, risk, business management or related discipline would be beneficial.
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**Some of our Employment Benefits**
- FlexiWorks - enabling our employees to work in the office and at home.
- Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave.
- Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
- Talent Referral Program
- Salary Sacrificing via Superannuation
- Employee Assistance Program
- Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
- Employee discounts - Access discounted rates and offers from a variety of providers including Bupa and Microsoft Novated Car Leasing

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

**How to apply**

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

Our Retirement & Superannuation Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government,



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