Service Delivery Lead

4 weeks ago

Ballarat, Australia UGL Limited Full time

**About the role**

Reporting to the Production Delivery Manager, this role will see you leading a part of the site production team to ensure a safe, lean and dynamic customer-focused culture is instilled and sustained at all levels of the team and demonstrating leadership in health, safety and environmental management. This position has overall responsibility for achieving planned production yields in accordance with agreed production schedules, labour budgets, quality standards and safety KPIs intrinsic to the role. The role will also involve extensive customer interaction ensuring we communicate, understand and strive to deliver their requirements.

**About you**
- Tertiary or trade qualification in front line management, production management and/or an engineering discipline.
- Substantial experience 10 years plus in a production and/or plant maintenance environment.
- Strong communication skills (oral & written) including strong negotiation and influencing skills and the ability to establish effective working relationships with a variety of people at different levels both internally and externally.
- A strong passion for developing and implementing innovative processes, systems and technology for a production and component rebuild operation
- Proven ability to develop and drive new business opportunities
- Track record of implementing and driving fundamental process improvement and sustainable organisational change.
- Experienced gained in the rail, automotive, military, defence, avionics or any other safety critical environment.

**What we offer**
- Diverse opportunities to grow, back yourself and achieve
- Flexible working arrangements
- Ongoing training for career progression
- A competitive remuneration package with salary continuance insurance, employee assistance program for employees and their families, AIA Vitality wellness program and Discounts on private health insurance, vehicles, travel and more

**About Us**

UGL is well-known and respected for providing end-to-end engineering, construction and maintenance services within; rail and transport, communications and technology systems, oil and gas, power, renewables and resources, water and defence markets. UGL partners with some of the world’s largest blue-chip companies and government agencies, private enterprises and public institutions. We are a member of the CIMIC Group of companies.

At UGL, we value diversity - in the backgrounds, ideas, work styles and perspectives of our team. We are an Equal Opportunity Employer and strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally diverse backgrounds to apply.

Please note that relevant screening checks will be conducted as part of the recruitment process. These may include a national criminal history check and for you to undergo pre-employment medical assessment including drug and alcohol screen.

Ref: 253232

LI-KP1

**Discipline**: Supervisor

**Primary Location**: Australia-Victoria

**Work Type**: Full-time

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