Despatch Co-ordinator

**Despatch Co-ordinator**

Skyspan is a western Sydney based, Australian owned company and we are looking for a Despatch Co-ordinator.
Due to constant growth, we are seeking an intelligent, responsible and energetic person, dedicated to customer satisfaction. You must be able to work both independently and as an integral part of our team as the need arises.

**About the business**

Skyspan Australia is a dynamic and growing family business that has been established for over 40 years and located in Baulkham Hills, NSW. We manufacture and supply the Design and Construction sector with a diversified and growing portfolio of quality engineered products.

We are innovative leaders in our industry with products and services that are designed to enhance people's working and living environments. Our mission is "To bring the goodness of natural light into people's lives, making people happier, healthier and smarter." We have a strong desire to become the largest and most trusted Skylight Manufacturer in Australia.

**YOUR DUTIES IN THIS ROLE WILL INCLUDE**:

- Answering ETA phone calls from customers.
- Related administration work
- Providing excellent customer service and providing a positive experience to all customers
- Liaising with customers and staff regarding new and existing orders
- Following up on orders & products for delivery times
- Contacting customers to ensure products are received where required
- Liaising with warehouse and other departments as required
- General administration and data entry as required
- Helping with packing and despatch where required

**TO BE SUCCESSFULL IN THIS ROLE YOU WILL NEED TO HAVE**:

- Good literary skills in both written and have verbal English
- Sufficient mathematical ability
- Be a problem solver
- Strong communications skill (oral & written)
- High attention to detail
- Experience in customer service is preferable
- Good organisational and planning skills
- Proficient in Microsoft Office and experience using CRM/Organising/Planning systems
- Knowledge of construction/building, preferably roofing or be able to demonstrate the ability to learn

**DESIRABLE ELEMENTS IN THIS POSITION ARE**:

- Own license and transport
- Non-smoker
- Experience in construction industry.
- Understand sheet metal manufacturing process

We offer a fantastic opportunity to join a team of ambitious people who strive to succeed in making people's lives healthier and happier. This is a long term and secure role, where you will work in a team-based, busy and dynamic working environment and in a company whose culture rewards hard work, performance and success. This is a Monday to Friday, long term, full time stable position for the right applicant, with room for advancement within the company. Your salary package is negotiable based on experience and skill base.

If this sounds like the sort of position you could do well in, please forward your resume for consideration.

Schedule:

- Monday - Friday
- 8.5 hour shift - 7.30am - 4.30pm
- 10 minute morno & 30 minute lunch break
- No weekends

**Salary**: From $55,000.00 per year

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus