Corporate Client Services Specialist

2 weeks ago

Melbourne, Australia TAL Full time

Company Description

Welcome to This Australian Life.

From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence and retaining great talent.

We're always looking for people who want to go further with us. People who do what’s right, aim high, and work smart. Why not see where we can go?

**Job Description**:
Do you want to work for the No. 1 Life Insurer in Australia?

The Corporate Receptionist works across all elements of the Client Services team and will vary depending on operational requirements. This role will encompass our Concierge Services (meeting and greeting staff, clients, contractors, and other visitors, often as the first point of contact for the business), attending to our Executive-Level Board and Meeting rooms to support business needs, or providing high quality Corporate Reception services.

In this role you will:

- Meet and greet clients, visitors and staff, in a prompt professional manner at either Reception and/or Concierge.
- Manage the visitor sign-in process and provide access as appropriate.
- Coordinate room bookings via the TAL administration system within service standards and with strong attention to detail.
- Coordinate meeting requirements, catering, AV setups, etc.
- During peak periods, you may be asked to support other areas of the Individual Life business. Any additional tasks would be agreed upon and full training would be provided.

**Qualifications**:
To be successful in this role you will have,
- Previous Corporate Reception or Client Services experience.
- Basic to Intermediate level Microsoft Office Suite skills.
- Highly skilled and experience working with IT/AV systems is highly desirable.
- Sound knowledge of booking and visitor management systems.
- The ability to assist with rearranging room layouts in multi-purpose rooms.
- Excellent communication skills (written and verbal).
- Ability to problem solve and work under pressure.
- Excellent time management and organisational skills.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

Additional Information

Work is a big part of this Australian life, and we work hard to make it one of the best parts. We don’t just say it; we do it. We offer a workplace that’s inclusive and flexible, supporting our people with options that let them make the most of their careers.

We know the value of having different people from all walks of life, with varied points of view and attributes regardless of their age, ethnicity, religion, sexual orientation, gender identity, intersex status or any disabilities they might be living with. We strive for a diverse and inclusive workplace where a sense of belonging encourages people to bring their full selves to work.

LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

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