Aps 4 - Client Services Officer

2 weeks ago

Melbourne, Australia Federal Court of Australia Full time

**Position Overview**

The role operates within a small team of eight. The Client Service Team forms part of the broader registry team (including Registrars, Legal Case Managers and Lawyers). All staff are expected to be flexible and adaptable to moving across teams as required, in response to work demands, staff leave and other operational reasons.
The Client Service Team provides service to all court clients as well as providing high level docket and/or case management support to Judges, Registrars and their staff.

Working as part of a small team in a busy Registry, this role requires someone who demonstrates a high level of professionalism and initiative, taking personal responsibility for progressing work to ensure objectives are met.
**Major Activities**

On a day-to-day basis, Client Service Officers provide the following services:

- Providing accurate procedural advice when interpreting various rules & regulations of the Federal Court and FCFCOA (Division 2) (General Federal Law);
- Assessing court documentation for completeness, ensuring prescribed forms are used and that there is compliance with court rules;
- Assist in the efficient case management of court listings, including booking interpreters, corresponding with parties, etc;
- Updating information on the Court’s case management systems, maintaining a high degree of accuracy in data entry;
- Providing high quality docket support to Federal Court and FCFCoA Judges;
- Generating invoices, ensuring correct fees are paid and that all hearing fees are correctly applied and invoiced;
- Interacting and providing support for related eServices, including the Electronic Court File.

**Selection Criteria**
- Strong Client Service focus and proven experience in the provision of front line client service in a high volume environment.
- Excellent clerical skills including the ability to assess documentation for form and completeness combined with high standards of accuracy and productivity.
- Excellent interpersonal skills plus an ability to deal efficiently with a wide range of people. Well
- developed oral and written communication skills.
- Proven initiative and adaptability. Ability to work with mínimal supervision and as an effective member of a team.
- Demonstrated knowledge of and commitment to workplace diversity and workplace health and safety practices and procedures.

**Contact Officer

  • Aps 4 Executive Assistant

    2 days ago

    Melbourne, Australia Department of Veterans' Affairs Full time

    Salary Range: $79,764 - $85,074 + Attractive Superannuation VEA Compensation and Support (VCS) is a multi-disciplinary branch responsible for the management and assessment of compensation claims and the divisional focus on procedures, planning and delegate learning and development. Our clients are serving and former defence force members, veterans and...

  • Aps 4 - Business Support Officer

    4 weeks ago

    Melbourne City Centre, Australia Australian Government Department of Defence Full time

    $71,207 - $77,739 (plus Super) - Melbourne CBD - VIC **The Role** The APS 4 Business Support Officer supports the critical functions of business and administrative coordination through the provision of a high level of support and customer service to the Air Training and Aviation Commons Systems Program Office (ATACSPO). The role includes providing...

  • Aps 4 Customer Service Specialist

    4 weeks ago

    Melbourne, Australia face2face Recruitment Full time

    **Closing Date**:9 am Tuesday 27 February 2024 **face2face reference**:597431 **Location**:Melbourne VIC, Adelaide SA **Hours**:full-time **Contract length**:Contract until June 30 2024 with 4 x 6 month extension options (Pending approval) **Entry requirements**:Australian Citizen + National Police Check **Pay range**:$45.00 - $50.00 p/h ex super **About...

  • Shared Services Manager

    4 weeks ago

    Melbourne, Australia Seeing Machines Full time

    We are looking for the Shared Services Manager to be responsible for the effective control and efficiency of the full Accounts Receivable (AR) and Accounts Payable (AP) functions. Leading a team of 4, you will ensure Seeing Machines maintains high levels of customer service, as well as facilitating consistent and accurate delivery of AR and AP services to...

  • Aps 4 - Client Service Officer

    4 weeks ago

    Melbourne, Australia Federal Court of Australia Full time

    **Purpose of position** Likewise, Location Based Support is also a pivotal part of the Court’s operational structure. Location Based Support provides services directly to the judiciary and leads the location court operations management structure within each court registry. It integrates with the SSH to provide a holistic service to judges, staff, litigants...

  • Aps 6 Lawyer/project Officer

    1 month ago

    Melbourne, Australia Limber Full time

    **Contract** **APS 6 Lawyer/Project Officer**: Our client, a high profile Commonwealth agency is seeking an experienced APS 6 Lawyer/Project Officer for an initial period of 6 months. **$840 to $1040 per day inclusive of super** Canberra Melbourne Brisbane or remote working locations available APS 6 Lawyer/Project Officer Our client, a high profile...

  • Ap Officer

    1 month ago

    North Melbourne, Australia Mars Recruitment Full time

    Join a busy construction organisation in a full-time permanent AP Officer role with an immediate start. **The Role**: - Full-time permanent - $65-70,000 + super - Inner suburbs of Melbourne - Team of 3 AP Officers **Key Responsibilities**: - Data entry of invoices into accounts payable system - Reconcile invoices with statements and handle enquiries...

  • AP Officer

    1 week ago

    Melbourne, Australia MARS Recruitment Full time

    The Role: Contract role with an immediate start with potential to go permanent Inner suburbs of MelbourneStand-alone role managing the AP function independently $75-80k + super (depending on experience) Hybrid working Key Responsibilities:Data entry of high volume of invoicesLiaising with internal teams and external stakeholders where requiredManagement of...

  • Intelligence Support Officer

    6 days ago

    Melbourne, Australia Australian Government Services Australia Full time

    APS Level 4 - Adelaide, SA,Brisbane, QLD,Canberra,Hobart, TAS,Melbourne, VIC,Parramatta, NSW,Perth, WA,Robina, QLD,Townsville, QLD **Job Number**:EXT-APSL-2023-052 **Job Title**:Intelligence Support Officer **Classification**:APS Level 4 **Salary Range**:$71,063 - $78,735 **Job Type**:Ongoing,Non-ongoing **Employment...

  • Aps 4 Skills Program Officer

    6 days ago

    Melbourne, Australia face2face Recruitment Full time

    **Closing Date**:3 pm Wednesday 26 July 2023 **face2face reference**:588189 **Location**:Melbourne VIC, Sydney NSW, Brisbane QLD, Hobart TAS, or Adelaide SA **Hours**:full-time or part-time **Contract length**:2 months with a possibility to extend **Entry requirements**:Australian Citizen + ability to obtain/maintain Baseline **Pay range**:$43.00 to $51.00...

  • Ap Officer

    4 weeks ago

    Melbourne, Australia Mars Recruitment Full time

    Our client is looking for an AP Specialist for a full-time 3-6 month contract role commencing immediately. Key responsibilities: - Pay invoices and accounts for 30 + centralised suppliers, and reconcile against relevant cost codes in TechOne - Manage the invoice approval process and engage with internal and external stakeholders - Take invoices on...

  • Client Service Officer

    1 month ago

    Melbourne, Australia IAS RECRUITMENT Full time

    Career progression in Financial Services - $70K - $80K (incl super) + bonus - Supportive team environment **About the company** Are you looking for a dynamic career opportunity in the financial industry? Do you aspire to become a Financial Adviser/Paraplanner in the long term? Our client is currently experiencing growth and seeking exceptional individuals...

  • Client Service Officer

    1 month ago

    Melbourne, Australia IAS RECRUITMENT Full time

    Career growth & development in Financial Planning - $70K - $80K (incl super) + bonus - Supportive team environment **About the company** Our client is a renowned Australian company providing superior products and services that support many Australians daily. Currently experiencing growth, this is an exciting time to join this organisation, which is looking...

  • Accounts Payable Officer

    1 month ago

    Melbourne, Australia Mars Recruitment Full time

    Our client in the food manufacturing industry are looking for an experienced AP Officer for a 4-month contract role with an immediate start. The Key Responsibilites are: - Processeing invoices in Dynamics 365 - Processing suppliers’ invoices through OCR - Handling Accounts inbox for all Suppliers’ Invoices enquiries - Coding of non-inventory invoices...

  • Aps Level 5

    4 weeks ago

    Melbourne, Australia Australian Government Full time

    APS Level 5 - $81,372 - $88,000 - Fairbairn, ACT; Parramatta, NSW; Melbourne VIC The Prescription Medicines Authorisation Branch (PMAB) is seeking an enthusiastic APS5 Procurement Officer to work as part of a small team responsible for the coordination and management of procurement activities in relation to external evaluation resources for the Health...

  • Client Services Officer

    1 month ago

    Melbourne, Australia Engage Personnel Full time

    Work Closer to Home!! Role Base in South East Melbourne! - Must Have Experience in Public Practice! - Be Part of a Successful, Fun, Dedicated and Friendly Team! Our client is a highly regarded boutique accounting practice based in South East Melbourne. They have a relaxed, friendly culture and a solid client base including some large, complex businesses and...

  • Specialist Client Service Officer X 2, Mcv Service

    4 weeks ago

    Melbourne, Australia Court Services Victoria Full time

    Location: Melbourne | CBD Job type: Full time / until 30 September 2024 Organisation: Court Services Victoria **Salary**: $73,842 - $89,661 Occupation: Legal Reference: VG/MC0934_MC0968 - 2 x VPS Grade 3 Specialist Client Service Officer roles - Fixed Term until 30 September 2024 - Hybrid Work Arrangements - Flexible working options (Part time and Full...

  • Shared Services Manager

    4 weeks ago

    Melbourne, Australia Page Personnel Full time

    Excellent remuneration package - WFH flexibility **About Our Client**: Operating in the manufacturing sector, our client is a Fortune 200 business and are undergoing a significant growth period. They have awesome employee benefits and prioritise work-life balance and WFH flexibility. Our client has a global presence and are known as a genuine industry...

  • Client Services Officer

    4 weeks ago

    South Melbourne, Australia APM Full time

    Forget everything you know and expect about working in a call centre customer service team. This is a contact centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Join a team of customer service officers and...

  • Aps 6 Outreach Program Coordinator

    3 days ago

    Melbourne, Australia Department of Veterans' Affairs Full time

    Salary Range: $97,735 - $110,982 + plus attractive Superannuation Outreach Program Coordinators (APS 6) work within the Open Arms Branch of the Department of Veterans’ Affairs (DVA), Mental Health and Wellbeing Services Division, providing coordination and management of the Open Arms Outreach Provider Program inclusive of Outreach Program Clinicians,...