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Customer Service Consultant
4 months ago
**The Company**:
As a leading provider of insurance products, this client with a household name is seeking talented and experienced customer service officers to operate their call centre. The brand has a reputation for understanding their customers better than anyone else, therefore, are seeking those with a passion for delivering excellent service and for going above and beyond.
**About the role**:
- You will be integral to customer service operations, managing up to 60+ calls a day.
- Representing the brand and its products to current and potential customers
- Managing complaints, enquiries, requests for information, and accounts.
- You will be contributing to the progression of your team, working collaboratively with other departments in the business
- Accumulate a foundational understanding of logistics and regulatory practices around insurance products within Australia.
- You will have the confidence to have engaging conversations with a variety of customers
- You will have the drive to progress your career long term with a company that is passionate about internal promotion.
- Will have experience in customer service and/or sales of services and products. Hospitality or retail workers encouraged to apply.
- Will make the most of every call to offer the best products to suit customers needs.
** You must be an Australian or New Zealand Citizen, or CURRENTLY be a PR holder, and willing to undergo a Criminal/Financial History Check to be eligible for this role
