Second in Charge

About Us
Elevate your healthcare career by becoming a vital member of the ForHealth Medical Centres family. We're a trailblazer in delivering top-notch, accessible healthcare, boasting an expansive network of 80+ medical centres and over 1300 independent health practitioners nationwide. Together, we contribute to more than 7 million patient consultations annually, offering a lifetime of holistic care to our patients. As proud members of the esteemed ForHealth Group, we're committed to making a lasting impact on healthcare excellence.
The Opportunity
What's in It for You
- Stand out with a provided uniform that reflects your professionalism.
- Employee benefits to support your mental and physical wellbeing.
- Enjoy dental discounts for both you and your loved ones.
- Fitness Passport - discounted gym benefits to you and your family
- Reap the rewards of a competitive hourly rate.

Key Responsibilities
- Customer service including welcoming patients into the Centre, collecting and entering patient details, answering telephone calls and enquiries, scheduling appointments when required, and Reception duties
- Ad hoc administrative duties and supporting the Practice Manager with day-to-day operations
- Opening and closing the Medical Centre
- Fostering professional working relationships with team members, patients and medical staff
- Maintaining compliance with organisational policies and procedures
- To excel in this role, you'll possess:

- Previous team leadership experience within a customer service role
- Ability to work well under pressure
- Excellent written and verbal communication skills
- Excellent customer service skills
- Proficient computer skills with knowledge of Pracsoft/MedTech advantageous
- Excellent time-management skills and the ability to multi-task
- Detail orientated
- Initiative, ambition and ownership
- High standard of presentation

Why Choose Us
**By becoming a part of our accomplished team, you'll access**:
A dynamic work environment rooted in purpose and values.
Ample training, development opportunities, and internal growth pathways.
The chance to make your mark in a company dedicated to fostering Australia's well-being.
Ready to Make a Difference?