Passenger Services Delivery Agent

4 weeks ago

Pinkenba, Australia dnata Full time

Have you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Brisbane International Airport

dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers. dnata is proud to offer on the job training and upskilling. This allows for opportunities for career progression and professional development

The Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate agent duties while ensuring all regulatory requirements are met. Also responsible for the efficient, safe and accurate adherence to the clients’ requirements during an aircraft turnaround and achieving required KPIs for our clients

**Please note the positions available are permanent part time positions, we do also require applicants to be available 24/7 - 7 days per week.**

**Primary Duties and Responsibilities**
- Deliver a high standard of customer service for all client airlines and ensure all customer service requirements are met in a timely, efficient and professional manner, at all times
- Carry out passenger check in duties and other duties commensurate with the passenger service for customer airlines
- Ensure that necessary paperwork is completed on time and that all reporting is completed as per service delivery agreements and company requirements
- Assisting passengers
- During disrupted or delayed services
- That require special assistance
- In wheelchairs to and from aircrafts
- Ensure compliance with OH & S Regulations and Company OH & S Policies to ensure safety of passengers and other employees; taking corrective action where required
- To report any incidents immediately and maintain awareness and obligations involved in reporting incidents
- Ensure all procedures are carried out within the regulations as set out by the individual requirements of client airlines
- Build strong working relationships with all dnata Airport Services staff and client airline employees / delegates
- Promote and maintain a positive company image (including grooming, behaviours and service)
- Lead and participate as a team member to ensure work and company requirements are communicated accurate and in good time
- Follow direction during shift to achieve required timely aircraft scheduled departures (100% On Time Performance)
- Comply with dnata Standard Operating Procedures and Policies

**Essential Criteria**:

- You must be willing to undertake a Pre-employment medical test
- You must be willing to undergo an Australian Federal Police Security check
- You will also need a valid driver’s license
- Basic - Intermediate computer skills
- Excellent communication skills - Verbal and Written
- High level of customer service skills
- Available to work on a rotating roster
- Minimum of 2 years’ experience in customer service oriented role

Please note that employment with dnata Airport Services Pty. Limited is conditional upon a satisfactory security clearance (ASIC) and a pre-employment medical/Drug & Alcohol test.

  • Passenger Services Delivery Agent

    2 weeks ago

    Pinkenba, Queensland, Australia dnata Full time

    Have you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Brisbane International Airportdnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the...

  • Passenger Services Delivery Agent

    4 weeks ago

    Pinkenba, Australia dnata Full time

    Have you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Brisbane International Airport!  dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on...

  • Experienced - Passenger Services Agents

    4 weeks ago

    Pinkenba, Australia dnata Full time

    Exciting Opportunities for Experienced PAX Agents in Perth! Join our dnata team and take advantage of on-the-job training and upskilling opportunities that pave the way for career progression and professional development. As a Passenger Services Delivery Agent, you won't just clock in; you'll step into a realm of perks and benefits: - Shift loadings -...

  • Experienced - Passenger Services Agents

    2 weeks ago

    Pinkenba, Queensland, Australia dnata Full time

    Exciting Opportunities for Experienced PAX Agents in PerthJoin our dnata team and take advantage of on-the-job training and upskilling opportunities that pave the way for career progression and professional development.As a Passenger Services Delivery Agent, you won't just clock in; you'll step into a realm of perks and benefits: Shift loadings Shift...

  • Passenger Services Agent- Fluent in Mandarin

    1 week ago

    Pinkenba, Australia dnata Full time

    Have you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Brisbane Airport! The Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate agent duties...

  • Experienced - Passenger Services Agents

    2 weeks ago

    Pinkenba, Queensland, Australia dnata Full time

    Perth International AirportExciting Opportunities for Experienced PAX Agents in PerthJoin our dnata team and take advantage of on-the-job training and upskilling opportunities that pave the way for career progression and professional development. As a Passenger Services Delivery Agent, you won't just clock in; you'll step into a realm of perks and...

  • Experienced - Passenger Services Agents

    3 weeks ago

    Pinkenba, Australia dnata Full time

    Perth International AirportExciting Opportunities for Experienced PAX Agents in Perth!Join our dnata team and take advantage of on-the-job training and upskilling opportunities that pave the way for career progression and professional development. As a Passenger Services Delivery Agent, you won't just clock in; you'll step into a realm of perks and...

  • Passenger Mishandled Baggage

    2 months ago

    Pinkenba, Australia dnata Full time

    Brisbane International AirportHave you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Brisbane International Airport in a permanent part-time position. dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and...

  • Cargo Services Delivery Agent

    1 month ago

    Pinkenba, Australia dnata Full time

    dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers. Does this sound like you? If so read on. We are currently recruiting for our Brisbane Airport Cargo Operation for...

  • Cargo Delivery Agent

    1 month ago

    Pinkenba, Australia dnata Full time

    dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers. Does this sound like you? If so read on. We are currently recruiting for our Brisbane Airport Cargo Operation for...

  • Cargo Delivery Agent

    2 weeks ago

    Pinkenba, Queensland, Australia dnata Full time

    dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers. Does this sound like you? If so read on.We are currently recruiting for our Brisbane Airport Cargo Operation for Permanent...

  • Cargo Delivery Agent

    2 weeks ago

    Pinkenba, Queensland, Australia dnata Full time

    if you are reading this and want to take the next step in your professional career we encourage to read and apply to this advert right now.... dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises...

  • Cargo Delivery Agent

    2 weeks ago

    Pinkenba, Queensland, Australia dnata Full time

    Brisbane Airportif you are reading this and want to take the next step in your professional career we encourage to read and apply to this advert right now....dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver...

  • Cargo Delivery Agent

    4 weeks ago

    Pinkenba, Australia dnata Full time

    if you are reading this and want to take the next step in your professional career we encourage to read and apply to this advert right now…. dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the...

  • Cargo Delivery Agent

    4 weeks ago

    Pinkenba, Australia dnata Full time

    Brisbane Airportif you are reading this and want to take the next step in your professional career we encourage to read and apply to this advert right now….dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver...

  • Ramp & Baggage Agents - Brisbane Airport

    1 month ago

    Pinkenba, Australia dnata Full time

    dnata Airport Services Pty. Limited is a national provider of Ground Handling and Cargo services to a number of major international Airlines. We are part of the global dnata International network and a subsidiary of the Emirates Group. We are seeking Ramp & Baggage Agents to join our awesome Brisbane Operations team based in Brisbane Airport. We are...

  • Storeperson/delivery Driver

    1 month ago

    Pinkenba, Australia Labourpower Recruitment Services Full time

    **Requirements**: HR Licence and Forklift ticket **Role**: Storeperson and Delivery Driver **Shift times**: 6am generally **Location**: Pinkenba **Bonus Perks**: - High pay - Great teams and cultures **To be successful**: - Current Valid HR licence - Current Valid Forklift ticket - Driving record Print out - Willing to undertake Drug and Alcohol...

  • Storeperson/delivery Driver

    2 weeks ago

    Pinkenba, Queensland, Australia Labourpower Recruitment Services Full time

    Requirements: HR Licence and Forklift ticketRole: Storeperson and Delivery DriverShift times: 6am generallyLocation: PinkenbaBonus Perks: High pay Great teams and culturesTo be successful: Current Valid HR licence Current Valid Forklift ticket Driving record Print out Willing to undertake Drug and Alcohol Screen Reliable, punctual, conscientious Available...

  • Check-in Crew

    3 weeks ago

    Pinkenba, Australia Oceania Aviation Services Full time

    **KEY BENEFITS TO YOU** - ** Accelerated upskilling and career progression developing exceptional transferable skills.**: - ** Rotational rostering to provide flexibility & work/life balance.**: - ** Reward & Recognition Scheme & Employee Assistance Program.**: - ** Employee Assistance Program providing support to our people.** **ABOUT THE...

  • Tyre Fitters

    4 weeks ago

    Pinkenba, Australia Bridgestone Australia Full time

    **Multiple opportunities available at all levels of experience**: **Exciting opportunities now exist to join the “Most Trusted Tyre Brand” in the **tyre industry at our Nurioopta Commercial Store.** **What's in it for you?** - Permanent full-time position - Receive a Certificate II in Automotive Tyre Servicing Technology - Career development...