Business Operations Lead

5 months ago

Brisbane, Australia Tennis Australia Full time

Play a key role in business administration and team leadership at the Queensland Tennis Centre
- Join a passionate team and become part of a fun and inclusive culture
- Great perks including event tickets, onsite car parking and gym

At Tennis Queensland we are passionate about what we do and have ambitious plans to continue to grow our game from grassroots through to Grand Slams. The Queensland Tennis Centre (QTC) is the premier tennis venue in the state and our programs open many doors in growing grassroots participation and offers a fantastic range of programs that combines tennis, fitness, and fun into the one. Tennis is our focus and our passion, and we are committed to ensuring the sport is easy to access, enjoyable to play, and offers engaging programs for all levels.

We are now looking for a QTC Business Operations Lead to join our team on a permanent, full-time basis.

About the role

As the QTC Business Operations Lead you will be responsible for providing leadership, administration, and customer service delivery to the Queensland Tennis Centre Tennis Operations Business. This includes Court hire, Membership, Programs, Coaching, Pro Shop, Restringing, Merchandise and Café, ensuring all deliver the highest levels of customer experience and efficiency. As a member of the QTC team you will take a ‘hands on’ approach working collaboratively with the team to provide an excellent customer experience.
- Reporting into the Head of Queensland Tennis Centre in this role you will:_
- Provide leadership and promote an effective, satisfying and productive working environment with the team.
- Oversee the consistent delivery of excellent customer service and administration by regularly monitoring performance and offering feedback, training, and support to staff.
- Develop rosters, approve timesheets, and manage all counter delivery requirements to meet the demands of the business.
- Manage the Intennis business management system with a focus on financial management of the business including direct debits, reconciliation, and procurement requirements.
- Oversee the development and execution of all marketing and communications.
- Grow memberships through membership package design, execution of recruitment drives and retention campaigns.

About you
- To be successful in this role you will:_
- Excellent interpersonal style with a high level of communication skills both written and verbal.
- Strong operational and administrative skills with a customer service focus.
- High level of IT competency including using the full Microsoft Office suite.
- Previous customer service experience within hospitality or retail is desirable.
- Experience in marketing and content creation highly desirable
- Hold (or be willing to obtain) a current and valid Police Check, Working with Children Check and Responsible Service of Alcohol (RSA) certificate.
- Preparedness to be flexible regarding working hours as required.

What’s in it for you?
- Career development with a range of formal education and on the job training opportunities
- Tickets to the Australian Open and Summer of Tennis Events
- Access to gym & tennis facilities
- Free car parking
- A range of discounts from our sponsorship partners

To Apply

If you think you’re up to the challenge, we’d love to hear from you
- Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety._

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen.

We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on

LinkedIn

to stay up to date on the latest news and opportunities.

  • Senior Business Services Accountant

    4 weeks ago

    Brisbane, Queensland, Australia Lead Group Full time

    Senior Business Services AccountantLead Group, a renowned business advisory firm, is seeking a highly skilled Senior Accountant to join their Business Services and Advisory team in Brisbane. This is an exceptional opportunity to work alongside experienced professionals and develop a unique blend of taxation, management accounting, and professional services...

  • Senior Business Services Accountant

    1 month ago

    Brisbane, Queensland, Australia Lead Group Full time

    Senior Business Services AccountantLead Group, a renowned business advisory firm, is seeking a highly skilled Senior Accountant to join their Business Services and Advisory team in Brisbane. As a key member of the team, you will have the opportunity to work alongside experienced professionals and develop a unique blend of taxation, management accounting, and...

  • Senior Business Services Accountant

    3 weeks ago

    Brisbane, Queensland, Australia Lead Group Full time

    Lead Group, a renowned business advisory firm, is seeking a Senior Accountant to join their Business Services and Advisory team in Brisbane. As a Senior Accountant, you will have the opportunity to work alongside experienced professionals and develop a unique blend of taxation, management accounting, and professional services skills.Key...

  • National Operations Manager

    5 months ago

    Brisbane, Australia Lead Group Consultancy Full time

    Join an innovative industrial manufacturing leader. - Lead as National Operations Manager in dynamic industrial manufacturing. - Rewarding Opportunity **About Us**: Our client, a dynamic and innovative company in the industrial manufacturing space, is currently seeking a National Operations Manager to join their team in Brisbane (Brendale), Queensland. If...

  • Senior Forensic Associate

    2 weeks ago

    Brisbane, Queensland, Australia Lead Group Full time

    Forensic Senior Associate Job DescriptionWe are seeking a Forensic Accountant professional to join our dynamic team at Lead Group in Brisbane.As a Forensic Senior Associate, you will apply critical thinking and analysis skills to identify key issues with financial and non-financial information and report on these within the commercial litigation unit.Key...

  • Senior Business Services Accountant

    1 month ago

    Brisbane, Australia Lead Group Full time

    Senior Business Services AccountantA business advisory firm, renowned for delivering excellent services to clients across Australia, is looking to hire a Senior Accountant in their Business Services and Advisory team in Brisbane. By joining the team, you will have the opportunity to work alongside experienced people and develop a unique blend of taxation,...

  • Business Support Lead

    1 month ago

    Brisbane, Australia Davidson Full time

    About the Role: My client, a leading global business, is seeking an experienced Business Support Lead to support a major global SAP project. This role is centered within the business team and focuses on coordinating business operations in the context of SAP. You will lead a team of Business Analysts, facilitate process mapping, and act as the critical...

  • Business Director

    3 weeks ago

    Brisbane, Queensland, Australia Allan Hall Business Advisors Full time

    About the Role:We are seeking a results-driven Business Manager to lead the launch of our Source Security store in Brisbane. As a Business Manager, you will be responsible for establishing our presence in Brisbane, building and inspiring a team, and driving sales and growth for the business.Key Responsibilities:Lead the Charge: Establish our presence in...

  • Business Manager

    1 month ago

    Brisbane, Australia Allan Hall Business Advisors Full time

    Manage your own Electronic Security Wholesaling Business Market-leading brands (Hikvision, Bosch, FSH), market-leading rewards Wholesale experience essential - preferably in security, electrical or plumbing The Company:  A division of Metal Manufactures PTY Limited, MM Security is seeking to expand its Source Security brand - an Electronic Security...

  • Business Services Manager

    5 months ago

    Brisbane, Australia Lead Group Consultancy Full time

    Providing tax planning and business advisory services to clients - Salary package commensurate with experience - Structured training events and development opportunities A business advisory firm, renowned for delivering excellent services to clients across Australia, is currently seeking an experienced Accountant to serve as Manager for its growing Business...

  • Business Services Manager

    3 months ago

    Brisbane, Australia Lead Group Consultancy Full time

    Providing tax planning and business advisory services to clients - Salary package commensurate with experience - Structured training events and development opportunities A business advisory firm, renowned for delivering excellent services to clients across Australia, is currently seeking an experienced Accountant to serve as Manager for its growing Business...

  • Property Technology Manager

    3 weeks ago

    Brisbane, Australia IT Operations & Services Full time

    The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe,...

  • Business Director

    1 month ago

    Brisbane, Queensland, Australia Allan Hall Business Advisors Full time

    Lead the Charge in BrisbaneWe are seeking a results-driven Business Manager to launch our Source Security store in Brisbane. As a key member of our team, you will be responsible for establishing our presence in the market, building a high-performing team, and driving sales and growth for the business.Key Responsibilities:Establish our presence in Brisbane...

  • Business Director

    4 weeks ago

    Brisbane, Queensland, Australia Allan Hall Business Advisors Full time

    Lead the Charge in BrisbaneWe are seeking a results-driven Business Manager to launch our Source Security store in Brisbane. As a key member of our team, you will be responsible for establishing our presence in the market, building a high-performing team, and driving sales and growth for the business.Key Responsibilities:Establish our presence in Brisbane...

  • Strategic Business Operations Lead

    2 weeks ago

    Brisbane, Queensland, Australia people2people Full time

    About the Role:We are seeking a highly skilled and experienced Business Services Manager to join our esteemed team. As a key member of our integrated group, you will play a pivotal role in delivering tailored financial strategies, reporting, and governance solutions to a diverse range of clients. From preparing financial statements to managing your own...

  • Business Development Manager Trainee

    5 days ago

    Brisbane, Queensland, Australia Allan Hall Business Advisors Full time

    Enjoy a competitive entry-level salary + huge bonus potential Benefit from industry leading training with ongoing career development and support Secure an immediate start available - multiple opportunities in your region Are you a switched-on and ambitious individual looking to kickstart your career? Do you want to work in a dynamic team and develop your...

  • Business Systems Lead

    5 months ago

    Brisbane, Australia Powerlink Full time

    **At Powerlink, every possibility starts with you**: We believe life’s about possibilities. And so is the future. That’s why we need you. We’re working at the heart of Queensland’s energy transformation. Now more than ever, we need people who want to help us deliver a world-class energy future and ensure we continue to navigate through this once in...

  • Business Operations Manager

    3 weeks ago

    Brisbane, Queensland, Australia Davidson Full time

    About the Role:Davidson is seeking an experienced Business Support Lead to support a major global SAP project. This role is centered within the business team and focuses on coordinating business operations in the context of SAP. You will lead a team of Business Analysts, facilitate process mapping, and act as the critical link between business and technology...

  • Lead Business Analyst

    4 weeks ago

    Brisbane, Queensland, Australia Hudson Australia Full time

    Job Title: Lead Business AnalystJob Summary:Hudson Australia is seeking an experienced Lead Business Analyst to join our team. As a Lead Business Analyst, you will be responsible for assessing and refining AI-generated business rules, identifying anomalies, and determining their impact on business operations.Key Responsibilities:Collate and document business...

  • Business Operations Manager

    4 weeks ago

    Brisbane, Queensland, Australia Davidson Full time

    About the RoleDavidson is seeking an experienced Business Support Lead to support a major global SAP project. This role is centered within the business team and focuses on coordinating business operations in the context of SAP.Key ResponsibilitiesLead and mentor a team of Business Analysts responsible for process mapping and cross-departmental...