Systems Support Officer

4 days ago


Sydney, Australia Ashdown Consulting Full time

$65,000 - $70,000 + Super
- Permanent Role
- Sydney CBD Location

**Systems Support Officer | Permanent Role | Up to $76k Incl. Super**
- $65,000 - $70,000 + Super
- Permanent Role
- Sydney CBD Location

**About the company**

Our client is a major player in Australia’s hospitality industry. With over 100 iconic venues nationwide, they are an established brand and provide tremendous service to their clients through market leading food and beverage delivery. The firm have extensive plans for growth and have recently secured multiple new catering and hospitality contracts as a signal of their continued expansion.

**About the role**

Key Responsibilities
- Support Point of Sales, Online ordering and stock control systems content across the business
- Provide support to local and interstate venues and their employees.
- Systems training for new and existing employers.
- Assist with the maintenance of inventory within an internal database.
- Receive feedback from users about functionality and adapt usability based on their requests.
- Communicate effectively with all stakeholders.
- Work within a support team and assist in an Ad hoc capacity.

**About you**
- 3 + Years’ experience in a hospitality/retail environment or a similar role
- Experience operating POS systems is desirable.
- Tertiary education within IT, Hospitality or Tourism preferred.
- Ability to adapt and mold to changing circumstances.
- Effective communication ability with the confidence to speak up about issues, concerns, and areas for improvement.
- Willingness to learn new technologies and systems.
- Ability to identify and implement process improvement.
- General computer and technology literacy
- Understanding of business environment and business acumen

**What’s in it for you?**
- Work for an industry leading organization
- Mentorship opportunities, working with experienced professionals.
- Hybrid working arrangement after probation.
- Generous staff discounts


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