Concession Manager

Generous discounts for you and your family across ALL of our Brands
- Dedicated retail team who offer ongoing training and development opportunities
- Exciting incentive schemes

**About Shoes & Sox**:
Shoes & Sox is the leading children’s health care retailer. It’s what we do together that makes us special. We are a family - supporting you through every step of life’s journey.

A career adventure with Shoes & Sox is the opportunity to be empowered to bring your best self to work each day. As part of the iconic Brand Collective network, we create career and customer experiences that enrich the lives of children throughout our 80+ stores in Australia and beyond.

We are always on the lookout for passionate and energetic brand ambassadors who will join us on our journey as we continue to grow and evolve this iconic Australian brand

Currently, we are on a mission to find an exceptional
**Concession Manager** to lead our dynamic team at
**Shoes & Sox Bankstown Myer**

**Key duties and responsibilities**:

- Build and drive a customer-led culture through leading by example and delivering excellent service standards
- Inspire and mentor a diverse team of footwear enthusiasts to reach set KPIs and sales targets - celebrate the wins and encourage the team to be proud of the contribution they have to the wider business strategy
- Closely monitor store sales performance - acknowledge outstanding results and identify any areas of improvement (report to peers and senior management)
- Ensure store presentation is immaculate through visual merchandising
- Take a proactive approach in loss prevention management i.e. stock shrinkage
- Effectively manage the wage costs in store and roster for success
- Recruit, select and train like-minded team members
- Demonstrate a duty of care by ensuring that the work environment is safe, healthy and fit for work (adhere to state and national OH&S legislation)

**The skills and experience you offer us**:

- You have previous Store Management experience
- You are warm, welcoming and enjoy working with children
- You are passionate about creating a memorable service experience for our customers
- You have experience in training, coaching and mentoring team members
- You have a proven record of driving and exceeding KPI's
- You have experience with stock control and visual merchandising
- You have experience effectively managing rosters and wage control
- You have excellent time management skills
- You are committed to continuous improvement and learning
- You are confident communicating with stakeholders at all levels
- Tuesday - Saturday roster*

**The perks we offer you**:

- Generous discounts for you and your family across Brand Collective's entire stable of brands That’s 50% off Superdry, Hush Puppies, Clarks, Julius Marlow, Elka Collective and many more
- Training and development - we want you to grow and get the most out of your role
- Monthly bonus scheme (rewards based on KPI achievement) as well as random competitions with giveaways
- Exclusive benefits platform - access to generous savings from leading retailers like Woolworths, Amazon and Myer
- BC Wellness Hub - Monthly wellbeing webinars, individual coaching and an Employee Assistance Program with free access to Mental Health Professionals for when times are tough
- Quarterly engagement surveys to tell us how it's going - If you have suggestions, we're all ears
- Free flu vaccines (keep the nasties away)

**video cover letter.**

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