Retail Customer Service Officer

3 weeks ago

Bentleigh East, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our
**Retail Customer Service Officer**, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**
- Part Time - 20 hours per week
- 4 hour shift X 5 days per week within operating hours (Monday to Friday 9.00am - 5.00pm) after training is complete
- Extensive, supportive training is provided in our Post Office on commencement in the role from Monday - Friday only, a 5 hour shift daily for initial 8 weeks

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Retail Customer Service Officer

    3 weeks ago

    Bentleigh, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Customer Sales

    2 weeks ago

    Bentleigh East, Australia Repco Full time

    _Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment._ **Customer Sales & Service** Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge,...

  • Customer Reporting Analyst

    3 weeks ago

    Bentleigh East, Australia Officeworks Full time

    **Title**:Customer Reporting Analyst**: - Location: Bentleigh East, Victoria, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative....

  • Office Manager/admin Officer

    4 weeks ago

    Bentleigh East, Australia DMD Full time

    Key Responsibilities: **Administrative Support** - Manage day-to-day office operations including filing, data entry, and maintaining office supplies - Process and track customer bookings, appointments, and service requests - Assist in preparing reports on business performance, customer feedback, and service statistics. **Customer Service** - Provide...

  • Credit Officer

    4 weeks ago

    Bentleigh East, Australia Officeworks Full time

    **Title**:Credit Officer**: - Location: Bentleigh East, Victoria, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative. Inspiring....

  • Customer Marketing Manager

    4 weeks ago

    Bentleigh East, Australia Officeworks Full time

    **Title**:Customer Marketing Manager**: - Location: Bentleigh East, Victoria, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative....

  • ▷ Apply Now: Assistant Manager

    4 weeks ago

    Bentleigh, Australia Frontline Retail Melbourne Full time

    Assistant Manager Large Format Bentleigh About the role: Join a leading retailer as Assistant Manager of the Bentleigh store. In this fast-paced, high volume environment, you will work with the Store Manager in driving an excellent customer experience and manage all day-to-day operations. Your key responsibilities will include: - Assisting managing &...

  • Retail Sales Assistant

    3 weeks ago

    Bentleigh East, Australia Baby Bunting Full time

    Growing Australian business with genuine career opportunities - Paid parental leave - Bentleigh Location **Join the family devoted to families.** Family. It means everything to us. From our very first baby steps as a small Balwyn store in 1979, we've grown to become Australia's largest and best-loved baby retailer. Along the way, we've never lost sight of...

  • Service Manager

    4 weeks ago

    Bentleigh East, Australia Baby Bunting Full time

    Growing Australian business with genuine career opportunities - Customer Service Manager. 3IC - Sunday - Thursday At Baby Bunting, we believe our people and our values make the difference and set us apart in the industry. Every day, our diverse and dedicated store team members provide expert product knowledge to support mums, dads, grandparents, and carers...

  • Credit Officer

    3 weeks ago

    Bentleigh East, Australia Officeworks Full time

    **Title**:Credit Officer**: - Location: Bentleigh East, Victoria, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative. Inspiring....

  • Retail Assistant Repco

    2 weeks ago

    Bentleigh East, Australia GPC Asia Pacific Full time

    **It Starts With the Partsand YOU!** **Repco Bentleigh East** are looking to welcome a Casual Retail Assistant to join their fantastic team! Are you looking to advance your customer service skills, or get your foot in the door in the auto industry? Repco have career development and opportunities for you! **Our Retail Assistants**: - Are committed to...

  • Service Desk Analyst

    4 weeks ago

    Bentleigh East, Australia Officeworks Full time

    **Title**:Service Desk Analyst**: - Location: Bentleigh East, Victoria, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative....

  • Retail Salesperson

    2 weeks ago

    Bentleigh, Australia ARB Full time

    Located in South East Melbourne, we are on the search for an eager and energetic Retail Salesperson to join our ARB Brighton team! **The Position**: Reporting to the branch manager - the retail salesperson responsibility is to provide a superior level of service to customers seeking to purchase ARB accessories. The primary function is to engage with Vehicle...

  • Retail Salesperson

    4 weeks ago

    Bentleigh, Australia ARB Full time

    Located in South East Melbourne, we are on the search for an eager and energetic Retail Salesperson to join our ARB Brighton team! **The Position**: Reporting to the branch manager - the retail salesperson responsibility is to provide a superior level of service to customers seeking to purchase ARB accessories. The primary function is to engage with Vehicle...

  • Retail Assistant Repco

    4 weeks ago

    Bentleigh East, Australia GPC Asia Pacific Full time

    **GPC** **is proud to be a winner of the 2021 AFR BOSS Best places to work award,** **taking out the #1 spot for Retail, hospitality, tourism and entertainment.** **It Starts With the Partsand YOU!** Repco Bentleigh East are looking to welcome a Full Time Retail Assistant to join their incredible team! TUE-SAT roster, with overtime available. Are you...

  • Casual Retail Assistant Maitland House

    3 weeks ago

    East Maitland, Australia Global Retail Brands Full time

    Job Search | Login**Casual Retail Assistant | Maitland | HOUSE**: **Location**: MAITLAND (212) **Posted on**: 09 December 2024 - At House, we love cooking, dining and entertaining. If you’re as passionate about customers and homewares as we are, we want to hear from you!_ **The Company**: House is a part of Australia's largest privately owned and fastest...

  • Sales, Customer Service

    4 weeks ago

    Queanbeyan East, Australia Kokonut Pacific Full time

    We are seeking a highly organised, detail-oriented **Sales, Customer Service & Admin Officer** to join our team in Queanbeyan. This part-time role offers the opportunity to contribute to customer service, sales support, and administrative tasks, all while being part of a purpose-driven business making a real impact. **Key responsibilities**: - Process...

  • Retail Assistant Repco

    4 weeks ago

    Bentleigh East, Australia GPC Asia Pacific Full time

    **It Starts With the Partsand YOU!** **Repco Bentleigh East** are looking to welcome a Full Time Retail Assistant to join their fantastic team! Are you looking to advance your customer service skills, or get your foot in the door in the auto industry? Repco have career development and opportunities for you! **Our Retail Assistants**: - Are committed to...

  • Retail Assistant Repco

    4 weeks ago

    Bentleigh East, Australia GPC Asia Pacific Full time

    **Repco: Driven by passion for over 100 years** **It Starts With the Partsand YOU!** **Repco Bentleigh East** are looking to welcome a Full Time Retail Assistant to join their fantastic team! Are you looking to advance your customer service skills, or get your foot in the door in the auto industry? Repco have career development and opportunities for...

  • Client Services Officer

    4 weeks ago

    Bentleigh, Australia Homestyle Aged Care Services Full time

    **Homestyle **has cared for older Victorians for over 30 years. With 11 quality homes we pride ourselves on providing the best care possible in a safe and supportive environment. For residents in our care, we want Homestyle to be the best alternative to being at home. Our Vision is to provide quality of care and excellence in all we do to put residents first...