Medical Receptionist

3 weeks ago


South Brisbane, Australia Brisbane OMS Full time

You will play a vital role in ensuring the smooth functioning of our practice. Your responsibilities will include, but are not limited to:

- greet and welcoming patients
- assist patients to complete all necessary forms and documentation
- verify and update patient information
- accurately enter all relevant patient information into data system
- arrange patient charts for next day appointments
- obtain external referrals and xrays from patient's GP or Dentist
- schedule patient for consultations and surgery admissions
- invoice and receipt patient payments for consultation and surgery appointment
- prepare and supply surgery list/consent forms/ admission forms to hospital and anaesthetist
- prepare patient charts with relevant forms for surgery in hospital
- confirm upcoming appointments and recalls
- co-ordinate patient appointments with other specialists in the group
- ensure the reception area is well maintained

To excel in this role, you should possess the following qualifications and attributes:

- minimum of 3 years of experience as a medical or dental receptionist
- excellent verbal and written communication skills.
- exceptional customer service and interpersonal skills.
- meticulous attention to detail and accuracy.
- maintains a professional appearance and demeanor at all times.
- demonstrates a scrupulous regard for patient confidentiality.

We value our team members and offer:

- Competitive compensation based on experience
- Full-time hours for stability and growth
- Accessible location near public transport
- Monday to Friday 8:30am to 5pm (no late nights or weekends)

**Salary**: $34.00 - $37.00 per hour

Expected hours: 38 per week

Schedule:

- 8 hour shift

**Experience**:

- Dental reception: 3 years (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 05/02/2024


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