General Operations Manager

2 weeks ago


Brunswick East, Australia Woods & Co Recruitment Full time

$90,000 - $95,000 +
- Flexibility in days | Work-life balance
- Immediate start | Brunswick East Location

**Woods & Co Recruitment** have partnered with this Iconic venue that deliver the some of Brunswick East’s best food, wine and events. This role will see you work across all facets of the venue management side of the business, emphasising on overseeing the communication lines, financial measures, business development, relationship building and financial growth all whilst maintaining the highest level of professionalism and building your team.

showing off your strong operational experience is crucial in the success of this role, as is accuracy and promptness when delivering information to your team and delivering exceptional customer service.

**What’s in it for you?**
- $90,000 - $95,000 + Super
- Close to Public Transport
- Iconic Brunswick East location
- Genuine career progression
- Chance to make your mark in this company

**What do you do?**
- Focus on maximising revenue across the venues and sales team
- Lead and develop a team across the venue including FOH.
- Develop trusting relationships with current and new stakeholders
- Proactively build and create business relationships
- Drive activities to increase profit margins
- Financial reporting including forward planning
- Rostering within budgeting parameters
- Resilient and determined
- Strong focus on customer service in line with KPI’s
- Capabilities in stock take systems and ordering processes
- Manage opening and closing procedures
- Manage the operational function of the venue and surroundings
- Area Management and oversight including ensuring KPI’s and policies are adhered to
- Conduct training, implement new learning incentives and design training programs suitable.

**What do you need?**
- At least 3 years’ experience as an autonomous manager in up-scale fast-paced venues in Melbourne or Nationally
- Previous hospitality operations success with a background in the venue management
- A passion for hospitality, events and all things food and beverage.
- Exceptional verbal and written communication skills
- Be resilient and determined
- Be self motivated
- Food Safety Supervisor Certificate
- Thoroughness and excellent attention to detail
- A strong work ethic and willingness to grow within the business
- Willingness to work flexible hours
- Ability to problem solve and prioritise tasks
- Willingness to be part of an enthusiastic and motivated team
- Demonstrated experience in training staff of all levels
- Demonstrated experience setting and meeting KPI’s
- Want to work long term and progress your career with the business
- Demonstrated experience with work force planning
- Previous experience working at higher-end venues is advantageous

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- You will only be contacted if you are shortlisted


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