Membership Sales Officer

2 weeks ago

Pakenham, Australia Aligned Leisure Full time

Overall member acquisition & retention at Cardinia Life is the primary objective of the Membership Sales Officer.

Acquisition will be done through a proactive prospect management system, where lead generation is maximised by having multiple and innovative data capture strategies running simultaneously.

Retention will be done through segmented communications, relevant messaging and intervention where non-renewal appears likely. Along with and high level of service, particularly to new members through the “nurture program” and members most at risk of non-renewal.

KEY RESPONSIBILITIES:

- Member Acquisition
- Data Management & Follow Up
- Member Retention
- Nurture Program
- Digital Platform Management
- Outstanding service delivery to all customers and stakeholders

**Essential qualifications and experience**:

- Experience in delivering exceptional customer service
- Current First Aid, Pool Lifeguard and CPR certificate

**Personal attributes**:

- Customer focused
- Enjoys selling
- Understands/enjoys the Leisure Industry and motivated to serve Aligned Leisure.
- Relentless in their approach to sale and service.

**Essential Requirements**:

- First Aid Certificate
- Current Provide/Perform CPR
- Working with Children / Working with Vulnerable People Check

**Desirable Criteria**:

- Pool Lifeguard Award

**Attachments**:

- PD - Membership Sales Officer

**Application Instruction**:
Paige Kristalyn

0439035535

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