Warehouse Operations

6 months ago

Sydney, Australia Jivaro Full time

Vibrant and dynamic culture
- $2500 product allowance per year
- Annual bonus scheme

**The Company**

A leading contemporary retailer in Australia and the destination of choice for local and international customers who love our service and brands. Our customer-obsessed team curates a dynamic, unexpected and considered assortment of brands that over the years has made us a go-to destination for designer fashion, in a relaxed and approachable environment.

**The role**

**Warehouse Management**
- Responsible for overseeing all warehouse and logistics operations, ensuring the receiving, storing and distribution of goods, inventory control and order fulfilment meets company standards.
- Develop and implement process improvement initiatives to increase efficiency and improve accuracy.
- Coordinate with other departments to ensure that warehouse operations are aligned with business objectives.
- Meet KPIs in delivery time frames, stock accuracy, product quality, labour cost, and delivery time frames.
- Develop quality team culture to ensure high productivity, effective communication, and operation within the team.
- Manage inventory levels to ensure accuracy and optimal utilization of warehouse space.
- Manage the flow of all stock and pallet storage in the warehouse, ensuring the space and capacity meets requirements, especially in high volume periods.
- Manage and mentor the Warehouse Supervisor - supporting in hiring, training, development, rostering, and approving timesheets.
- Managing and overseeing RFID stock take inventory control processes and investigating stock discrepancies.
- Ensure shipments are processed and dispatched to stores or customers within set time frames. Ensure all stock movements in and out of the warehouse are handled correctly and accurately in the ERP system.
- Assist with entering shipments into the ERP system and preparing warehouse receipts, communicating variances with suppliers and buying team.
- Maintaining the overall presentation, cleanliness, and maintenance of the warehouse whilst ensuring the warehouse is compliant with all safety, health, and environmental regulations.

**Imports Management**
- thorough understanding of global logistics processes - including shipping modes, shipping costs, shipping documentation, free trade agreements, and customs clearance requirements.
- Work with Freight Forwarders to ensure shipping bookings are received from the origin and shipments are delivered on time to the destination.
- Provide shipping instructions to suppliers and coordinate bookings with couriers for international and domestic shipments.
- Manage and update the inbound deliveries tracker.
- Review and resolve any issues relating to delivery timelines and discrepancies that are communicated to the team internally.
- Oversee outbound deliveries from the warehouse to all stores.
- Maintain relationships with key account managers - including forecasting and negotiating rates

(international and domestic)

**Requirements**:

- Advanced Microsoft Office and Google Sheets skills - proficiency in Excel a must.
- International freight/ import experience necessary
- Experience in supply chain
- Attention to detail and ability to adapt and learn quickly.
- Ability to work and communicate with different internal and external key stakeholders
- Capable of operating at a strategic, tactical and operational level
- Ability to work effectively in a team-based environment and build strong working relationships.
- Ability to understand professional pressures and remain resilient under these circumstances.
- An excellent understanding of WHS compliance

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