Current jobs related to Reservations Agent - Perth - Pan Pacific Hotels Group

  • Reservations Agent/ Host

    4 weeks ago

    Perth, Australia The Meat & Wine Co Full time

    **The Meat & Wine Co Perth** restaurant is seeking **Hosts/Reservations Agents** to join the team**. 30 - 35 hours available.** **Benefits include**: - Employee discounts and daily staff meals - Tips - A professional, dynamic work environment - Ongoing training and development for career progression - Opportunity for growth in a large, dedicated and...

  • Reservations Coordinator

    5 days ago

    Perth, Western Australia Novotel Wollongong Northbeach Full time

    **About Us**At Novotel Perth Murray Street, we're dedicated to providing exceptional hospitality experiences. As a Reservations Agent, you'll play a vital role in ensuring our guests feel welcome and valued from the moment they make their reservation.**Job Description**We're seeking an experienced Reservations Agent to join our team. Reporting to the...

  • Guest Service Agent Lead

    5 days ago

    Perth, Western Australia Novotel Wollongong Northbeach Full time

    **Welcome to Novotel Perth Murray Street**We're a 4½ star hotel located in the heart of Perth CBD, offering stunning views and unparalleled service. As a Reservations Agent, you'll have the opportunity to work with a diverse range of guests and provide them with exceptional experiences.**Key Responsibilities**Your key responsibilities will include:Assisting...

  • Buyers Agents

    1 week ago

    Perth, Australia Justified Talent Pty Ltd Full time

    **Are you a Real Estate agent or Buyer's Agent? Is it time to make a change?** **Go from being invisible in a crowded sector, to instantly visible and credible!** Here's a fact. Nearly all successful professionals seek expert advice when making big decisions. And that includes buying property, especially. Because property purchasing is complicated, time...

  • Service Express Agent

    4 weeks ago

    Perth, Australia Marriott International, Inc Full time

    **Additional Information** Part Time **Job Number** 24045464 **Job Category** Rooms & Guest Services Operations **Location** The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The Westin Perth is looking for our next...

  • Service Express Agent

    3 weeks ago

    Perth, Australia Westin Hotels & Resorts Full time

    **Job Description**: **Job Number** 23150744 **Job Category** Rooms & Guest Services Operations **Location** The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The Westin Perth is looking for our next **Service Express...

  • Guest Service Agent

    3 weeks ago

    Perth, Australia Accor HQ Full time

    Inspired by and dedicated to Australian contemporary artists, **Art Series Hotels** offers a hotel experience a little extraordinary. Stretch your imagination at **The Adnate**, a captivating canvas amidst a vibrant scene. Inspired by globally acclaimed Australian street artist, Matt Adnate, the hotel’s west-facing wall features one of the world’s...

  • Accommodation Booking Specialist

    5 days ago

    Perth, Western Australia Novotel Wollongong Northbeach Full time

    **Delivering Exceptional Guest Experiences**At Novotel Perth Murray Street, we're passionate about delivering exceptional guest experiences. As a Reservations Agent, you'll play a vital role in ensuring our guests feel welcome and valued from the moment they make their reservation.**Key Skills and Qualifications**To be successful in this role, you'll...

  • Front Desk Operations Manager

    5 days ago

    Perth, Western Australia Novotel Wollongong Northbeach Full time

    **Our Commitment to Excellence**At Novotel Perth Murray Street, we're committed to delivering exceptional guest experiences. Our Reservations Agents are the first point of contact for many of our guests, and it's essential that they have the skills and knowledge to meet their needs.**Job Requirements**We're looking for a highly organized and detail-focused...

  • Guest Services Representative

    7 days ago

    Perth, Western Australia Quest Rockingham Full time

    Discover Your Dream Career as a Guest Service Agent at Quest RockinghamAt Quest Rockingham, we value our team members and offer a supportive and rewarding work environment. As a Guest Service Agent, you will have the opportunity to develop your skills and progress your career in a dynamic and growing industry.Key Skills and QualificationsExcellent...

  • Night Guest Service Agent

    4 weeks ago

    Perth, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Service Agent

    4 weeks ago

    Perth, Australia Accor Apartments & Realty Full time

    Stretch your imagination at The Adnate Perth - Art Series, a captivating canvas amidst a vibrant scene, inspired by globally acclaimed Australian street artist Matt Adnate. Colourful and soulful, the 250-room hotel is a gallery of welcome hospitality and discovery, with city views, an outdoor pool, BAHA Poolside Bar and Kitchen, gym and a state-of-the-art...

  • Guest Service Agent

    11 hours ago

    Perth, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Hospitality Expert

    7 days ago

    Perth, Western Australia Quest Rockingham Full time

    Join Our Team at Quest Rockingham: A Leader in HospitalityAs a Guest Service Agent at Quest Rockingham, you will be responsible for delivering exceptional guest experiences. If you are passionate about providing outstanding customer service and thrive in a fast-paced hospitality environment, we encourage you to apply.Key ResponsibilitiesGreet and check in...

  • Reservations and Guest Services Professional

    6 days ago

    Perth, Western Australia ClearCompany Full time

    Welcome to ClearCompanyWe are a leading hospitality provider that delivers exceptional experiences to our guests. Our team is dedicated to providing top-notch service and creating memorable moments for our customers.Join Our TeamWe are seeking a skilled Accommodation Services Agent to join our Front Office Team. As a key member of our team, you will be...

  • Customer Service Ambassador

    7 days ago

    Perth, Western Australia Quest Rockingham Full time

    Be Part of Our Team at Quest Rockingham: Where Passion Meets HospitalityWe are seeking a talented and enthusiastic Guest Service Agent to join our team at Quest Rockingham. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring our guests feel welcome and valued.Responsibilities and...

  • Customer Service Associate

    6 days ago

    Perth, Western Australia Novotel Hotels Full time

    Job DetailsJob Title: Guest Service AgentLocation: Novotel Perth LangleyJob Type: CasualHours: Various shifts availableResponsibilitiesDeliver exceptional guest service by providing warm and personalized greetings, assisting with check-in and check-out processes, and resolving any guest complaints or issues in a timely and professional manner.Be the first...

  • Guest Services Coordinator

    6 days ago

    Perth, Western Australia Novotel Hotels Full time

    Why Join Our Team?At Novotel Hotels, we offer a dynamic and supportive work environment, with opportunities for career growth and development.Job DescriptionAs a Guest Service Agent, you will be responsible for delivering exceptional guest service by providing warm and personalized greetings, assisting with check-in and check-out processes, and resolving any...

  • Guest Service Expert

    5 days ago

    Perth, Australia Marriott International, Inc Full time

    **Additional Information**Full-Time **Job Number**25040255 **Job Category**Food and Beverage & Culinary **Location**The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia, 6000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management The Westin Perth is looking for our next Guest service Expert with main duties as...

  • Front Office Guest Service Agent

    2 weeks ago

    Perth, Australia IHG Full time

    **About us** Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week... We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our...

Reservations Agent

4 weeks ago

Perth, Australia Pan Pacific Hotels Group Full time

**Australia***

**Pan Pacific Perth***

**Revenue & Reservations***

**Job Grade**:

Full Time

At Pan Pacific Perth, our purpose is simple yet profound: to make people smile. Our mission is not merely to hire individuals, but to seek out great people who align with our values and vision. By cultivating a vibrant and inclusive workplace culture, we aim to create an environment where every team member feels valued, motivated, and empowered to contribute their best.

The Role

Join our team as a Reservations Agent and be the first point of contact for our guests, ensuring they have a seamless and memorable experience from the moment they book. You will have the opportunity to work in a dynamic environment, hone your communication skills, and enjoy great benefits. If you are passionate about customer service and enjoy creating memorable experiences, then this is the perfect role for you to grow your career and make a real impact

Talent Profile

What we are looking for
- Handling and processing reservations and inquiries from all booking channels with a focus on online travel agents.
- Carry out pre-arrival checks to ensure guest history is linked and relevant booking information is updated and remove irrelevant information from bookings.
- Ensure all reservations have an acceptable method of payment and that it is noted in the booking.
- Articulate occupancy levels, rates, and assist in managing the hotel's inventory.
- Work with the Reservations Manager to ensure reservations align with current rates and optimize average rate and yield.
- Manage guest profiles and maintain CRM processes to enhance guest experiences.
Benefits
- Attractive salary package.
- Discount parking.
- Hotel discounts through our global alliance program Discovery.
- 50% off food and beverages at the hotel’s restaurant.
- Discounted accommodation across worldwide Pan Pacific Hotels Group properties.
- Ongoing learning and development through our globally recognised online platform.
- Complimentary meal whilst on shift.
- Health and Wellbeing - Employee Assistance Program & Discounted BUPA Health Cover.
- Parental leave
- Reward and Recognition Program.

How to Apply

If you share our values, are passionate about driving a strong culture of success, and are seeking to develop your career within a rapidly growing international Hotel brand, then