Gaz - Aps5 - Act - Information Supervisor

1 week ago

Canberra, Australia Department of Home Affairs Full time

**Contact**:hiringManagerName **Phone**: 0481 458 324
**Period of Vacancy**:Ongoing
**Number of Vacancies**: numberOpenings

**Who can apply**:
Please note this opportunity is available to current Australian Public Service employees and all eligible members of the community.

**About the Department of Home Affairs**:
Be part of something bigger: contribute to building a secure Australia that is prosperous, open and united.
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The Department of Home Affairs is responsible for centrally coordinated strategy and policy leadership in relation to domestic national security arrangements, law enforcement, emergency management, counter-terrorism, social cohesion, the protection of our sovereignty, the integrity of our border and the resilience of our national infrastructure.

The Australian Border Force, an operationally independent body within the Department of Home Affairs, is Australia's frontline border law enforcement agency and Australia's customs service. The Australian Border Force's mission is to protect Australia's border and facilitate the legitimate movement of people and goods across it.

**National Emergency Management Agency**:
National Emergency Management Agency (NEMA) is a single, accountable Commonwealth authority that delivers whole-of-nation approach to reducing disaster risk, planning, preparing for, responding to and recovering from all hazards across the emergency management continuum. This includes natural disasters, cyber-attacks, supply chain issues or exotic animal diseases. NEMA brings together the former National Recovery and Resilience Agency (NRRA) and the former Emergency Management Australia (EMA) Group from the Department of Home Affairs.

**Overview of the Branch and Section**:
The Australian Government National Situation Room (NSR) within National Emergency Management Agency (NEMA) is the Australian Government's 24/7 crisis management information and whole-of-government coordination facility. The NSR provides all-hazards situational awareness, impact analysis and decision support for Government. The NSR activates National Plans coordinates the provision of Australian Government non-financial assistance in response to nationally significant Emergency Management and National Security incidents. Information products produced and coordinated through the NSR are distributed throughout the Australian Government, state and territory agencies and key industry partners.

The NSR includes the National Security Hotline (NSH), a vital component of Australia’s efforts to counter threats from terrorism and violent extremism. The NSH receives information from the public relating to national security and foreign interference which is passed to Australia’s law enforcement and intelligence agencies.

**About the role**:
Working as the Second-in-charge, the Information Supervisor position assists the Shift Manager in managing the team on the NSR Watch Floor, develops complex products while undertaking product quality assurance, and is responsible for the on-shift training and upskilling of the team.

The Information Supervisor will also contribute to the effective functioning of the National Security Hotline (NSH) and undertake project work under the direction of the Shift Manager. The position is a designated full-time shift work role and the occupant is required to perform duties on a 24/7 rotational roster, including days, nights, weekends and public holidays. Attractive shift work penalties apply.

Do you have an eye for detail, excellent communication skills, a history of achieving results and demonstrated experience in leading a team in a high pressure environment? The NSR is looking for a self-driven leader with broad staff management experience who enjoys working in an evolving environment.

Ideally you will have sound knowledge of Australia's crisis management arrangements or the ability to quickly acquire such knowledge, and will be proficient with IT use. Excellent written and verbal communication skills are a must, as is a positive attitude and the ability to lead and motivate the team.

**Specific duties/responsibilities**:

- Monitor incoming agency feeds, open source media and the NSR’s incident and information systems and interpret and evaluate information to produce briefing products for senior executive decision makers and Australian Government and jurisdictional agencies.
- Take National Security Hotline (NSH) calls relating to matters of national security and accurately record and report that information.
- Prepare and log information accurately into the NSH database and forward to relevant agencies.
- Approve NSH call reports when required.
- Draft, and supervise the drafting of, written briefing products based on collected information.
- Develop routine event notifications in the Incident Management Sy

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