$40 p/h + super
- 8 Months Contract
- Rozelle

**Claims Officer |8 Month Contract|$44.20 p/h inc. Super**
- $40 p/h + Super
- 8 Month Contract
- Rozelle

**About the Company**

This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This government agency uses data and behavioural insights to drive improvements with government and providing services to NSW. We are looking for someone to start ASAP for a 8 month contract paying $40 p/h + Super. This role is located in Rozelle.

**About the team**

The Team you are joining is a high functioning and performing team amongst a leading NSW Government agency. A team of like-minded individuals who thrive to deliver outstanding work to help residents of NSW.

**About the Role**

We are currently seeking to appoint a Claims Officer with a leading NSW Government agency.

Key accountabilities include:

- Work with key stakeholders to support the rehabilitation of injured workers following their workplace injury, with our primary focus to assist the worker return to their pre injury role where appropriate. This includes developing, monitoring and reviewing of the Recovery at Work plan with appropriate interventions and upgrades, in consultation with the injured worker, nominated treating doctor and other treating professionals, Scheme Agent and where appropriate the accredited rehabilitation provider and union representative.
- Consult, develop, review and advise all facets of injured workers return to work and rehabilitation programs and liaise with all relevant stakeholders in this process to ensure that all stakeholders are appropriately informed, ensuring consistency and compliance with organisational, public sector and workers compensation policies whilst measurably reducing claim duration and improving outcomes for employees.
- Manage the administration of and provide sound and informed advice to injured workers and their managers on recover at work and Injury Management issues, including all legislative requirements under the Workers Compensation Acts and Amendments.
- Collaboratively work with other department's agents to proactively manage Workers' Compensation claims within the legislative requirements and governing frameworks.
- Provide education, support and advice to managers to ensure they are proactive participants in supporting the rehabilitation of their workers and information regarding the performance and trends of claims in their area of responsibility.
- Assist the business in the management of non-work related injuries/illnesses by developing non-work related agreed return to work plans.
- Ensure key performance measures are met with a high standard of customer service.

**About You**
- Proven experience in strategic planning, high level advice and implementation of rehabilitation plans in a high risk management framework consistent with business goals and strategic objectives.
- Demonstrated experience in the development and implementation of claims management strategies to improve outcomes and health and safety strategies and initiatives, including early intervention and psychological adult and competency based learning programs.
- A comprehensive understanding of workers compensation, injury management return to work ideally in a Health Care context and the commitment to identifying strategies to reduce claim duration and cost.
- High level verbal and written communication and interpersonal skills with proven ability to work effectively with all internal and external stakeholders, influence and drive outcomes and to work as part of a team or independently without supervision.
- Demonstrated effective time management, prioritisation and decision making skills using strategic thinking for positive outcomes in Return to Work and Injury Management.
- Valid unrestricted drivers licence for use within NSW/Australia and willingness to travel in the course of employment.
- WorkCover accreditation - Return to Work Coordinator Certificate.

**Benefits of contracting through Ashdown People**
- 5th largest supplier to the NSW Government
- Get paid weekly
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support