Food Academy Trainer

**About Woolworths Group**

Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand’s largest retailer. A top 10 company on the Australian Securities Exchange (ASX), Woolworths Group employs more than 180,000 team members and serves more than 20 million customers a week.
- **Be exposed to the latest technologies, support and training**:

- **Support the next step in your career**:

- **Partnering with Woolworths 360 FM to support the Proactive Services deployment in NSW/ACT**:

- **6 month fixed term contract
**Welcome to Woolworths 360**
We are a national team of 1,000, responsible for innovating and developing retail stores of the future across supermarkets, Metro & Big W. We’re construction people, facilities and asset management people. We’re planning & commercial people. We’re architects and sustainability people. We’re data analysts, refrigeration and air conditioning people. We are operations and training people. Together, we’re doing our part to bring fresh food and great experiences to our customers every day.

We implement designs by creating experience-centric technology-led, retail store formats that are purpose-built for our customers and teams. We innovate by focusing on Continuous Improvement, sustainable energy management, technology, and working with our suppliers, service providers and operations teams to move towards a healthier planet. We maintain all aspects of our supermarkets' stores through having highly specialised, skilled team members across all trades. Every decision we make is designed with our customers and teams at the heart.

**What you will do**

Proactive Services is a department that will ensure our stores are safe, clean and pleasant to shop in. Proactive Services includes trolley collection, cleaning across the store, including amenities and waste management.

Our Food Academy Trainers play a crucial role in supporting our workforce development initiatives and ensuring the success of our training programs through working closely with the Proactive Services Team Leaders deliver delivery of training is optimised.
- Delivering hands on technical training in Proactive Services tasks, including operating commercial cleaning equipment, the use of authorised chemical and delivering trolley collection vehicle training and assessment.
- Provide coaching, training and mentoring in proactive services, customer service, and retail excellence, ensuring improvements in the success of the teams you coach through classroom style training, workshops and 1:1, side by side coaching and mentoring
- Targeted and planned skills based development through grouped learning, 1:1 coaching and individualised sessions
- Analysing Development opportunities, creating coaching plans and reporting on progress through set communication channels as directed
- Planning and prioritisation based on Proactive Services rollout may include supporting New Store and Renewal programs. Working collaboratively with team members and other stakeholders to achieve business objectives

**What you will bring
We are looking for a self-motivated and resilient individual who thrives in an evolving environment, adept at navigating change and empowering others to embrace transformation throughout the journey.
- Have a passion for people and get great pleasure out of leading others to success
- Extensive experience in a leadership role coaching, training and mentoring individuals
- Embrace Growth Mindset principles and possess strong initiative to build and foster positive relationships with stakeholders across all levels of an organisation
- Have a depth of experience and understanding of in store operations or have expereince as a Department Manager or ASM Have a passion for building and supporting a great cultural environment, and be considered a trusted and collaborative partner

**What you'll experience**
- Our Team Members are at the heart of everything we do, and we're always looking for ways to support your career journey and reward outstanding work:

- A progressive and flexible 'work from anywhere' policy that gives you control over your work, life and, well-being.
- Team discounts across our range of Woolworths Group brand you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
- A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.
- There is a strong travel component for this role that may see you travel to stores across NSW/ACT and work some weekends depending on store needs.
- An attractive remuneration package including base + super + Tool of Trade (vehicle, laptop, phone).

**Ev