Child & Family Centre Receptionist

7 months ago

Waterford West, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

**Introduction**:
About ATSICHS Brisbane

ATSICHS Brisbane is a not-for-profit community owned health and human services organization delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.

ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).

**Description**:
About the Role

This position is responsible for providing administrative support for the Early Childhood services as well as providing efficient, professional and customer service-based reception coverage. As the first point of contact, the administration officer will ensure a welcoming and friendly atmosphere creating a positive first impression for the organisation.

Duties
- Responsible for coordinating the day-today operations of the CFC reception area.
- Provide administration support to the Deadly Kindy’s, Child and Family Centre and visiting services.
- Commit to a high level of quality management for ATSICHS through use of LogiQC quality management systems.
- Commit to ongoing continuous quality improvement processes with annual reviews into the efficiency of the service provision.
- Cultivate productive working relationships at all levels, which support the nurturing of internal and external relationships, facilitates cooperation, trust and respect, values differences and diversity and guides, mentors and focuses on the development of staff.

Culture

Enjoy working in an organisation that makes a difference in the community. Join our friendly and cooperative team that will help you grow personally and professionally.

**Benefits**:

- Starting annual salary of $58,000+ (depending on qualifications and experience).
- 11 % Super + Not for Profit Salary Packaging (Increases your take home pay).
- Work for a leading Aboriginal and Torres Strait Islander, community-controlled organisation.
- Supportive and collaborative team of dedicated professionals.

**Skills and Experiences**:
**Essential**:
Minimum Certificate III in Business/Administration related field.
Minimum one (1) years’ experience in similar Receptionist/Administration related role.
Demonstrated ability to meet targets and performance outcomes.
Decisive listening, influencing and persuasive skills.
A demonstrate knowledge and understanding of Aboriginal and Torres Strait Islanders societies and culture supported by an understanding of issues impacting upon health and well-being of Aboriginal and Torres Strait Islander people.
Must have intermediate knowledge of Microsoft Word, Excel and Power Point.
Ability to work effectively under pressure, good keyboard skills, ability to maintain integrity with confidential and/or sensitive material.
Working with Children’s Card (Blue Card) or be eligible to apply.
Please note that it is a genuine requirement that this position be filled by an Aboriginal or Torres Strait Islander person in accordance with s25 of the Anti-discrimination Act 1991 (Qld)

**Desirable, but not mandatory**:
Experience working within and Aboriginal and Torres Strait Islander Organisation.
Experience working with young children and families.

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