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Manager - Profitability & Insights

1 month ago

Melbourne, Australia Team Global Express Full time

About the role

Reporting to the Head of Commercial Strategy & Analytics, the Profitability & Insights Manager

will be accountable for performing analytical activities across the TGE’s BUs to manage the profitability customers, including reporting on this across various dimensions and providing insights to sales, operations and executives on key trends and improvement initiatives to drive profitable growth. The role will also lead the continuous development of our profitability models and associated tools to better leverage profitability and yield analytics across the business.

Primary Duties & Responsibilities
- Analyse and identify root cause of unprofitable customers and devise strategic initiatives to drive a turnaround.
- Work with a range of functions across the business including sales, operations, finance, and business intelligence and external vendors to build new profitability models for the business.
- Use profitability models and data to develop reporting frameworks to provide insight into and to drive more value including Customer Lifetime Value and RFM customer segmentation.
- Ownership of the profitability models, including allocation methodologies, data inputs and continuous enhancements.
- Produce regular presentations for sales, operations and executives to summarise profitability of each BU.
- Create and maintain dashboards to provide deep insights into customer profitability, with trends and key drivers.
- Ensure regular communication with other Pricing & Analytics team members and their key stakeholders to ensure a consistent and profitable overall pricing approach.
- Work collaboratively across the Sales and Operations community to optimise the profitability of all contracts.
- Manage a team of 2 commercial analysts.

About you

An open mindset to continuously develop and strive for a career at Team Global Express along with a can-do attitude will set you apart.
- 8+ years of experience in commercial finance and pricing with a background in the logistics industry preferred.
- Advanced relationship building and stakeholder management capabilities
- Effective problem solving
- Highly developed written and verbal communication skills
- High developed interpersonal skills
- Self-motivated and enthusiastic approach to work
- Able to work autonomously and as a member of a team
- A forward planning/strategic work outlook
- Able to improvise, adapt and overcome objections/resistance and achieving goals
- Comfortable dealing with ambiguity
- Advanced level proficiency using Powe Point
- Intermediate level proficiency with SQL & Excel

Diversity and Inclusion

We celebrate difference.
- Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.

As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.

To find out more about us, visit

About - Team Global Express