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Delivery Driver and Sales Assistant

1 month ago

Moorabbin, Australia Calmer Sutra Tea Full time

Calmer Sutra Tea

Calmer Sutra Tea is looking for a highly motivated delivery driver and sales assistant to join our passionate and friendly team. Part time and full time available.

Do you love the cafe culture and discovering new hot spots? Are you a foodie who loves and has experience within Melbourne's diverse cafe and wellness communities?

This might be the job for you

We are a Melbourne based premium tea company specialising in fresh chai. The company turns 21 this year and with this brings many exciting new initiatives that we are very excited to share with our loyal customer base. It’s a great year to be joining the team

Our honest, passionate and humble approach to hospitality and wellness is the cornerstone to the way we operate, and our fiercely loyal following is a testament to this.

This is a rare opportunity to join an innovative team of passionate chai enthusiasts. Calmer Chai is a value led company committed to staying ahead in the industry, identifying good opportunities, and always evolving and developing. We invite thought provoking and unique individuals to join our family.

Your positive and enthusiastic customer service skills and knowledge of the hospitality industry will play a key role in both your success and ours.

YOUR RESPONSIBILITIES

DELIVERIES:

- Daily deliveries to our local customers across Melbourne metro areas. (This averages 4-7 hours of the working day).
- Provide a positive customer experience and develop long standing relationships with customers.
- Use delivery visits to build relationships, promote other products, offer staff training.

SALES + SUPPORT:

- Weekly area calls to our regional customers. These are a chance to check in and take orders.
- Visits to other customers in the designated delivery area to build relationships and help promote sales.
- Scout out new business opportunities while out on the road delivering. Free sample drops and follow up visits to prospective new customers.
- Maintain strong and open communication with other staff for maximum efficiency and productivity.
- Submit monthly reports.
- Monthly meetings with the General Manager to discuss activity, goals and strategies.
- Contribute ideas for new customer acquisition and experiment with various strategies.
- Potential to be involved in various events and free tastings.
- Offer and execute staff training and support to maintain quality.

YOUR CULTURAL ALIGNMENT AND SKILLS
- Self-directed, highly motivated and reliable.
- Excellent and proven interpersonal, verbal and written communications skills.
- Demonstrated ability to share skills and knowledge with others.
- Experience and proven ability in any customer service, sales, delivery or hospitality positions are all an advantage
- Demonstrated ability to multi - task and highly effective time management skills.
- Pre-existing knowledge of our brand and the hospitality culture is and advantage.
- Strong presentation skills.
- A genuine interest in the food and beverage industry.
- Must have valid driver's licence

Thank you and best of luck

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