Bicycle Tour Guide

**BONZA BIKE TOURS PTY LTD**

30 Harrington Street

**Bonza Bike Tours**

**Bicycle Tour & Experience Guide**

**ABOUT US**
Since 2004, Bonza Bike Tours has been one of Sydney’s top tourism experiences, ensuring every guest goes home with amazing memories of their time with us and their time in Sydney. We are a fun company with a mission to provide the most recognisable, unique and entertaining tours in Sydney. We place great value on customer service and understand the importance of building strong, lasting relationships with our customers, business partners and employees.

**ABOUT YOU**
We want someone who enjoys working in a fun atmosphere, riding outside on beautiful days, and interacting with people from around the world. We are looking for someone who will embody being a great tour leader and informative friend in Sydney. We want a colleague who will work hard and have a good time doing it

Bonza is looking for energetic Guides who can demonstrate the following qualities:

- Positive, fun-loving attitude, while consistently performing at a high level
- Flexibility to work in a dynamic, small business environment
- Excellent communicator, composed, and able to think on your feet
- Ability to adapt communication style to different audiences and relate to any type of person
- General creativity and ability to come up with new ideas and solve problems on the spot
- Ability to study and recall large amounts of trivia and historical facts
- Enjoys working outdoors year-round and meeting people from various countries and cultures
- Confident and comfortable riding a bike
- 1-2 years of experience in tourism, hospitality, restaurants, retail, or other customer service role

**ABOUT THE ROLE**
Bicycle Tour & Experience Guides (Guides) ensure guests have a fun, memorable, and entertaining end-to-end experience. Guides achieve this by engaging customers from the moment they are deciding on Bonza Bike Tours, during the in-person experience, and through to the post-experience follow up.

**Physical Condition**

Applicants should be capable of cycling 15-35 km per day (1 to 2 tours) with a 5 kg backpack, along with other physical requirements necessary to assist tour guests (loading/carrying bikes, etc.). Maximum lift required is about 25 kg.

**Standard Rate**

This is a casual position. The hourly rate is $31.13 with an average of 5 hours worked per tour. Superannuation is calculated at the applicable rate. We provide a comprehensive training program at 100% of the Standard Rate.

**Job Type**: Casual

**Salary**: $31.13 per hour

Expected hours: 5 - 20 per week

Schedule:

- Monday to Friday
- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person