Store Manager

7 months ago

Claremont, Australia Koko Black Full time

**Join the Koko Team**:
Are you ready to immerse yourself in the world of chocolate? At Koko Black, we don't just make chocolates; we craft unique, unexpected signature experiences that ignite the senses and spark connections.

**Our Philosophy**

Koko Black's journey is one of unwavering, passion. Our love for chocolate and the emotions it evokes forms the cornerstone of our proudly Australian brand. We believe that natural is extraordinary and use only the finest quality natural ingredients, our skilled craftsmen and women are breaking the mould to create some of the best handmade chocolate in the world. Our belief in our product underpins the pride we take in our work and drives us to continuously innovate, surprise, excite, and delight our customers creating loyal raving fans.

Together, we embrace the values of passion, leadership, ownership, and trust, nurturing an environment where every team member thrives.

We are looking for a Store Manager who will spoil our customers and lead and grow a passionate, successful team.

**The Role**:

- Motivating, inspiring and energizing your team
- Recruiting effectively for your team and store's needs and building a strong talent pipeline
- Identify individual training needs and developing Assistant Store Managers, Supervisors and Team Members
- Setting daily targets for each of your team, reviewing progress and providing feedback
- Ensuring the Koko Black experience is delivered at all times in your store
- Developing opportunities to maximize transactions and sales
- Effectively managing stock to and minimizing waste
- Manage store presentation to deliver upon visual merchandising and promotions calendar.

**Who you are**:

- A confident manager with strong retail experience
- A people leader with exceptional communication skills
- Positive, energetic and enthusiastic individual
- Creative, with a passion for high-quality products
- Resilient and adaptable
- Committed to the development and growth of a learning culture
- Able to understand business and drive performance
- A passionate customer service pro who loves creating memorable customer experiences

**The Perks**
- ** Elevated Workspace**: Immerse yourself in a working environment that resonates with our commitment to excellence.
- ** Collaborative Team**:Join a dynamic team where your passion is matched by your colleagues', sharing a pursuit of greatness.
- ** Delectable Perks**: Savor the flavours of our exquisite range and enjoy generous discounts on our products.
- ** Well-being Prioritised**: Receive support for your mental well-being through our free Employee Assistance Program, and our leaders trained on mental health first aid.
- ** Dynamic Training**: Access comprehensive on-the-job and online training to enhance your skills and excel in your role.
- ** One for you - Two for me**: Treat yourself and share in the sweetness with complimentary chocolate every shift, and a 40% discount on our range.
- At Koko Black, we embrace the rich tapestry that is our diversity. We believe that a team diverse in identities, backgrounds, and experiences is not only enriching but also essential to innovation and growth. We wholeheartedly encourage applicants from all walks of life to apply, as we are committed to fostering an inclusive, welcoming, and equitable workplace for everyone. Here, your unique perspective and talents will not just be valued; but also celebrated._

Join us at Koko Black, where chocolate becomes an artful journey, and your dedication transforms every interaction into a cherished memory.

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