Omnichannel and Data Support Analyst

3 weeks ago

Macquarie Park, Australia AstraZeneca Full time

Do you have experience & passion for marketing technology and bringing omnichannel campaigns to life? (50%)
- Want to drive and support exciting data and technology initiatives? (40%)
- If _you want to work in a company that _lives and breathes diversity and inclusion_, t_hen _a _career_ _in _the Commercial IT team at _AstraZeneca might be _just what you are looking for._

**About AstraZeneca**

AstraZeneca is a global, innovation-driven Bio-Pharmaceutical business that focuses on the discovery, development, and commercialisation of prescription medicines for some of the world’s most serious diseases.

We are reimagining how AstraZeneca works. Here we are transforming processes through simplification, automation, and data analytics. It means we’re driving and accelerating solutions for our leading business on a global scale. It’s a business that’s taking data seriously - we’re already on a journey, transforming AstraZeneca into a data-driven enterprise.

**BUSINESS AREA**

We love contributing to our purpose - to deliver life-changing medicines - and it makes us proud to work here.

**What **you’ll** do**

**What you bring to** **the **role**:

- Some relevant experience in a similar digital marketing support or administrator role
- Working knowledge of digital marketing platforms (eg Adobe campaign, Responsys, Tealium, Salesforce Marketing cloud)
- Knowledge and experience of omnichannel and the benefits it brings
- Some SQL query and data analysis experience in environments
- Experience in the scheduling and monitoring of jobs/tasks using automated tools
- Ideas, diverse thinking and a willingness to share your thoughts
- A strong customer ethos
- A sensitivity to stakeholder needs
- Strong troubleshooting and root cause analysis skills
- The ability to interpret and communicate detailed technical information in a way that others can understand
- A desire to keep learning

**What we would like you to do when you become our **Omnichannel** **and Data **S**upport **Analyst**:

- Help set-up and test digital campaigns, microjourneys, data sources and integrations
- Collaborate and communicate with other internal teams, partners and vendors to resolve setup and support issues
- Troubleshoot issues related to data and data sources
- Develop and implement Power Platform solutions using Power Automate, Model Driven Apps, and Dataverse
- Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions
- Stay current with emerging trends and technologies in the Power Platform & Tealium ecosystem
- Assist with continual system & process improvements
- Technical documentation (yes there is some, but we think it’s very important to do it well)

**Some other** **things that may help you to help us**
- Familiarity with software development lifecycles
- Experience with Agile and ITIL methodologies
- Some familiarity with Jira/Confluence
- Knowledge of specific omnichannel tools such as Tealium and Adobe products.
- A logical mind and the ability to complement your team mates to achieve the right outcomes

**Why AstraZeneca?**
- At AstraZeneca _we’re_ dedicated to being a Great Place to Work_ and w_e are an Employer of Choice for Gender Equality_. At AstraZeneca you ar_e empowered to push the boundaries of science and unleash your entrepreneurial spirit. _There’s_ no better place to make a difference to medicine, _patients_ and society. _We have a_n inclusive culture that champions diversity and collaboration, and _we are _committed to lifelong learning, _growth_ and development. _We’re_ on an exciting journey to pioneer the future of healthcare._

**So, **what’s** next**?**
- Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you
- Are you ready to bring new ideas and fresh thinking to the table? Brilliant We have one seat available and we hope it’s yours

**Where can I find out more**?**

Our Social Media, Follow AstraZeneca on LinkedIn

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