Admin Trainee

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Sarina Russo Apprenticeships client is currently seeking a Business Administration Trainee to be a part of their team.

Commencing in June 2023 and based at the head office in Brisbane/Meanjin, you will be responsible for providing receptionist and administration support to health professionals and clients within the practice in a caring, supportive, and efficient manner.

As their receptionists are often the first point of contact for our clients, excellent communication and interpersonal skills are essential to this role. Working in collaboration with our practice manager, excellent time management skills, and the ability to multitask are required.

Hours of work will be rostered between 8am - 8pm Monday to Friday and 8am - 12pm Saturday. Part-time position, to be confirmed with successful applicant.

What you'll be doing:

- Handle all face-to-face, phone and online client registrations, bookings, triage and queries as the first point of contact within the clinic
- Receive payments, issue receipts, complete all billing and invoicing for clients
- Scanning and uploading client correspondence, faxing referring clinician letters
- Greeting clients on arrival to the clinic and preparing tea and coffee
- Attend weekly meetings
- Sending SMS Referral Reminders / Cancellation / DNA Letters
- Confirming appointments / managing waiting lists
- Client/cancellation follow up to ensure consistent treatment
- Light cleaning duties
- Maintaining confidentiality
- Other duties as directed by Practice Manager

Essential skills:

- Excellent customer service and interpersonal skills, including the ability to communicate warmly and effectively with a variety of people
- Ability to work independently with mínimal supervision
- Ability to work well in a team environment
- Ability to maintain absolute confidentiality regarding client information
- Basic problem-solving skills
- Willingness to learn

**Additional Information**

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Occupation:
**Business Administration**

Occupation Category:
**Business, Clerical and Financial Services**

Closing Date:
Available Positions:
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