SOC Analyst

3 days ago


Macquarie Park, Australia DXC Technology Full time

DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.

DXC Managed Security Services (MSS) is the specialist, Digital Security division within DXC Technology. Our team provides a broad portfolio of security services offering end-to-end operational management of market-leading technologies and security services for local and multinational clients.

As part of our continued focus on the Australia and New Zealand market, we are enhancing the Security Monitoring team who work within the Cyber Security Operations Centre on a rotational basis to deliver security services at the highest standard for our customers.

The Tier 1 SOC analyst is responsible for conducting 24/7 monitoring of our customers. As part of this role, the analyst will be required to undertake reviews of alerts received into the SIEM platform and perform initial investigation into those security alerts or reported security incidents.

**Key Job Responsibilities**:

- Monitor client networks and endpoints for security alerts relating to compromise or intrusion.
- Triage and provide initial investigation into security alerts from the SIEM platforms.
- Handling incidents as per standard service measures.
- Monitor the components of the Security Monitoring service for operational issues and escalate as required.
- Provide input into developing processes/procedures, runbooks for security alerts.

**Experience and Qualifications**:

- 1+ years’ as a security analyst or working in a cyber security operations centre.
- 1+ years’ experience working with standard operating systems (Windows, Unix).
- Understanding of TCP/IP and networking concepts (OSI Model).
- Knowledge of IT security controls (Network IPS, Vulnerability Scanning, Endpoint Protection, Firewalls, Cloud Access Security Brokers).
- Desirable - Cloud services (Amazon Web Services, Azure, Google Cloud.
- Diploma/Certificate/Degree in Information Technology (Security preferred) OR relevant industry certifications such as CEH, GCIH, Security+, Network+, MCSP, CCNA

**Other Requirements**:

- Strong deductive reasoning, critical thinking, problem solving, and prioritization skills.
- Excellent written and verbal communication and organizational skills.
- Understanding of ITIL Framework.
- Ability to follow detailed process and procedure documentation.
- Customer service experience including the resolution of customer escalations, incident handling, and response.
- Strong team player that collaborates well with others to solve problems and actively incorporate input from various source.

**Our culture and benefits**:DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;
- Extensive resources to support your onboarding and continual development including DXC University
- DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition
- We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
- More time to do the things you love with flexible leave options, including purchased leave
- Take time to give back with charitable and emergency services volunteer days
- Well-being matters to us and our Employee Assistance Program is there to support you and your family

And of course, all the basics: Novated Leasing, discounted health insurance, paid parental leave and many other discounts

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.

Interviews and onboarding are conducted online, as part of us being a virtual-first company.

**We are an Equal **Opportunity Employer**:DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.